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United Trust Bank: Personal Savings reviews

4.90
Based on 1,279 reviews, last reviewed 14th Feb 2026
27200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
2 star
See only 2 star reviews
0%
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0%

Latest highest rating:

5

Great service. Great service. Staff on the phones are very efficient, know their stuff and extremely helpful. Reviewed on: 14th February 2026
Ruth S's avatar
Ruth S

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026
Lewis Baines's avatar
Lewis Baines

About this product

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United Trust Bank Personal Savings reviews (1279)

Review of the United Trust Bank, Personal Savings:

Excellent support and service

5
Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025

Excellent communication and services

5
Excellent communication and services Reviewed on: 11th February 2026

We have banked with them for over 10 years and the r...

5
We have banked with them for over 10 years and the reward has been in line or better than other providers. Reviewed on: 11th February 2026

Good returns with no risks

5
Good service and a variety of choices offering excellent rates. I have already recommended United Trust Bank to family members. Reviewed on: 11th February 2026

Easy to navigate on line banking.

5
Easy to navigate on line banking. Great product range. Reviewed on: 11th February 2026

Easy to set up and kept well informed of any updates...

5
Easy to set up and kept well informed of any updates in interest rates etc Reviewed on: 11th February 2026

High levels of Customer service

5
Excellent advice when required by very helpful staff. Reviewed on: 11th February 2026

Wonderful banking experience.

5
Wonderful banking experience. Olivia looks after me superbly. Can’t recommend highly enough. Reviewed on: 11th February 2026

Brilluant service setting up new accounts

5
Brilluant service setting up new accounts Reviewed on: 11th February 2026

Very happy with service and interest rates.

5
Very happy with service and interest rates. Never had a problem. Reviewed on: 11th February 2026

Good rate of interest

5
As a charity we are always looking for a good rate of interest, and we've found that UTB are always one of the highest. On line banking is extremely convenient, and our experience of UTB is very positive. Reviewed on: 11th February 2026

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