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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (986 reviews)

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4.90

Based on 986 reviews, last reviewed 15th Jan 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

I have personal investments and over a 5 year period... I have personal investments and over a 5 year period the customer service and investment rates have been exceptional. Great customer service service, ... Read more Reviewed on: 15th January 2026

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (986)

Review of the United Trust Bank, Personal Savings:

Telephone response time by customer service is good

Telephone response time by customer service is good Reviewed on: 25th February 2025

Very easy 2yr fixed ISA set-up

Very easy to set up a 2yr fixed ISA with UTB in a short time frame to beat the tax year-end deadline. No over-the-top reliance on an App for ID questions, photos etc. Straight forward and simple, as of course it should be. Reviewed on: 16th April 2025

A competitive interest rate and good personal service

A competitive interest rate and good personal service Reviewed on: 16th April 2025

Excellent rates combined and more

Excellent rates combined with a secure but easy to use service summarises my personal savings experience with United Trust Bank. I have found in my interactions that the website is easy to navigate but incorporates all the usual safeguards that are required to safeguard the savers funds. Reviewed on: 16th April 2025

Delighted with my savings returns and interest rate...

Delighted with my savings returns and interest rate this year. Reviewed on: 16th April 2025

trouble free

Basically, fairly trouble free service at reasonable rates Reviewed on: 16th April 2025

Very easy to deal with.

Very easy to deal with. I am old and find it hard to manage my account on line but I know I can always speak to someone on the phone and they will take the time to take me through. Reviewed on: 16th April 2025

Fuss Free Personal Savings.

Fuss Free Personal Savings with excellent competitive interest rates. Reviewed on: 16th April 2025

Online isa

On=line straightforward no issues Reviewed on: 16th April 2025

Great Bank to put your money.

Great Bank to put your money. I have had a savings account with United Trust Bank for five years. Always have a great choice of products with very good competitive interest rates on offer and their customer services are second to none when it comes to helping and advising you if the need arises. Reviewed on: 16th April 2025

Everything is done on-line via a simple website.

Everything is done on-line via a simple website. Reviewed on: 16th April 2025

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