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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1314 reviews)

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4.90

Based on 1,314 reviews, last reviewed 5th Mar 2026

30300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I can always speak with someone on the phone if I ha... I can always speak with someone on the phone if I have a problem or need advice.,Good service with no pressure to make a quick decision .its good to k... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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About this product

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United Trust Bank Personal Savings reviews (1314)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Transferred a cash ISA.

Transferred a cash ISA. Process was hassle-free and efficient and I obtained a very good rate. Reviewed on: 15th April 2025

I had to contact customer service and the gentleman...

I had to contact customer service and the gentleman was extremely helpful as my bank were reluctant to transfer money to a non high street account. It took 3 phone calls involving the customer service man speaking to my everyday bank. Reviewed on: 15th April 2025

Marvelous

I think the best thing about the service from the bank is that I have not had to think about it everything has just flowed along very smoothly no problems at all. Reviewed on: 15th April 2025

So simple so easy and United trust Bank keep you wel...

So simple so easy and United trust Bank keep you well informed Reviewed on: 15th April 2025

Excellent service and website easy to yluse

Excellent service and website easy to yluse Reviewed on: 15th April 2025

Good experience

Easy process to set up account online and good communication via email about services and updates Reviewed on: 15th April 2025

Opening an ISA

Process was easy and although I encountered a difficulty through the on line system on speaking to their office the person was exceptionally helpful and promptly sorted the issue Reviewed on: 15th April 2025

Soo far soo good on previous contacts.

Soo far soo good on previous contacts. Reviewed on: 15th April 2025

Just a good honest bank what more is there say?

Just a good honest bank what more is there say? Reviewed on: 15th April 2025

Very easy website great company to deal with

Very easy website great company to deal with Reviewed on: 15th April 2025

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