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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1316 reviews)

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4.90

Based on 1,316 reviews, last reviewed 5th Mar 2026

30500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent new client process Straightforward account opening, easy online process, continuing updates. Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1316)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

Very competitive rate and easy to manage

Very competitive rate and easy to manage Reviewed on: 15th April 2025

Great service

Great customer service and great competitive products. Feel secure in my investment. Reviewed on: 15th April 2025

Great Value and Service

Very competitive Savings Rates and quick and efficient and helpful Customer service, whenever I have needed to speak to them Reviewed on: 15th April 2025

Very easy to deal with.

Very easy to deal with. Great interrest rates and excellent staff communication. Reviewed on: 15th April 2025

Website User Friendlyness

I didn't find the website that user friendly when it came to re-investing in a new policy whilst wanting to withdraw some of the money. Reviewed on: 15th April 2025

Staff are always helpful & wanting to please.

Staff are always helpful & wanting to please. Reviewed on: 15th April 2025

Setting up account was straight forward and apprecia...

Setting up account was straight forward and appreciate the first letter explaining where interest can be deposited Reviewed on: 15th April 2025

Friendly and fair

Great savings rate and clear, friendly communication throughout. Thank you. Reviewed on: 15th April 2025

Fantastic customer service

I have had an account with United Trust Bank for over 4 years. I would highly recommend them for their excellent customer service and competitive interests rates! Reviewed on: 15th April 2025

Good rates and and excellent staff

Good rates and and excellent staff Reviewed on: 15th April 2025

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