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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1316 reviews)

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4.90

Based on 1,316 reviews, last reviewed 5th Mar 2026

30500% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Excellent new client process Straightforward account opening, easy online process, continuing updates. Reviewed on: 5th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1316)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

Nothing is to much trouble ...

Very helpful to assist you in any way with banking Reviewed on: 15th April 2025

Very easy to open an account

Very easy to open an account and informed at every stage when depositing money Reviewed on: 15th April 2025

Easy to open an online account, great communication...

Easy to open an online account, great communication back from bank and great savings rates. Reviewed on: 15th April 2025

Brilliant service

Excellent savings rates and service. The call centre is in the UK which I much prefer. The staff I’ve spoken to have had good communication skills. Their English has always been very clear and precise. They have also been most helpful. Reviewed on: 15th April 2025

Had a good rate for a short time.

Had a good rate for a short time. Easy to set up Reviewed on: 15th April 2025

Very easy to apply for accounts online.

Very easy to apply for accounts online. Easy to manage the account online & with the app Reviewed on: 15th April 2025

very easy to invest savings...

It was very easy to invest my savings on line with United Trust Bank with a great Apr to match. Further investment information is sent by email regularly, I couldn't ask for more. If you've savings to invest then you need not go any further. Reviewed on: 15th April 2025

Great performance all round.

What I really appreciate about this bank is it's custom service. They offer a secure text contact via their online portal, and they actually answer the telephone quicky when you call them. I have always found their staff to be pleasant to talk to and knowledgeable. Reviewed on: 15th April 2025

Excellent bank with exceptional customer experience...

Excellent bank with exceptional customer experience and focus. Reviewed on: 15th April 2025

Inefficient informative good rates and transfers smooth

Inefficient informative good rates and transfers smooth Reviewed on: 15th April 2025

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