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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1587 reviews)

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4.90

Based on 1,587 reviews, last reviewed 21st Apr 2026

7671% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

ISA Bonds..

My Wife and I have a number of ISA's with this Bank and have found them easy to deal with and offer existing customers preferential rates on renewal. Reviewed on: 15th April 2025

Happy customer.

Always reply promptly ( next day) in a meaningful way and not by standard acknowledgement. Also complete complex instructions with accuracy. Plus excellent communications . Reviewed on: 15th April 2025

UTB Uncomplicated Trustworthy Benevolent

Accounts are easy to manage. UTB keeps me well informed about my savings. UTB Uncomplicated Trustworthy Benevolent Reviewed on: 15th April 2025

Great communication great rates

Had a question after I opened an ISA it was answered promptly also found the rates really good easy to understand and great communication Reviewed on: 15th April 2025

Excellent in all areas.

Excellent in all areas. Very helpful and competitive rates. Reviewed on: 15th April 2025

A modern bank with easy access to its customers

A modern bank with access on line but have retained staff who are easily available on the phone and able to answer queries with ease. Reviewed on: 15th April 2025

best bank ever

very professional, easy to bank with, excellent customer service Reviewed on: 15th April 2025

No-nonsense competence with a vg return

In my experience United Trust Bank provides no-nonsense, well-run savings products giving an excellent return Reviewed on: 15th April 2025

Excellent service that answer the phone almost immed...

Excellent service that answer the phone almost immediately not like other banks hanging on for ages. The agents you speak to you are very professional and speak very clear English. I would certainly have no hesitation to recommend them to family and friends. Reviewed on: 15th April 2025

Old fashion service

Felt I was getting a personal touch Reviewed on: 15th April 2025

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