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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (983 reviews)

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4.90

Based on 983 reviews, last reviewed 5th May 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

2 star

Latest highest rating:

5

They listened on the phone and acted upon what was n... They listened on the phone and acted upon what was needed to be done. Reviewed on: 5th May 2025

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024

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About this product

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United Trust Bank Personal Savings reviews (983)

Good support for IT issue

Help provided with courtesy and speed to address IT problems with my application for a savings product Reviewed on: 25th February 2025

Outstanding!

Very good, and excellent service Reviewed on: 25th February 2025

Great value

Great value and easy to use web site Reviewed on: 25th February 2025

Good customer service

I contacted UTB a couple of times before I invested and each time I receive a courteous and prompt reply Reviewed on: 25th February 2025

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Great rate of products

Great rate of products and good interest rates Reviewed on: 25th February 2025

Maturity reinvestment

The maturity details were very clear and the guidance on transfer of some of the proceeds to a new product in joint names was superb. Other products maturing in May 2025 and I have no doubt that it will be dealt with just as efficiently. Reviewed on: 25th February 2025

I have been with this bank for many years.

I have been with this bank for many years. I have always found the people and service to be very friendly, informative, professional and efficient. I also find the interest rates very competitive. Reviewed on: 25th February 2025

UTB is head and shoulders above the rest

UTB's web site is clear and simple to navigate. I have had experience with half a dozen UK banks, but UTB's customer communications are the best I have experienced. On top of that, their savings/deposit products seem to be amongst the most competitive in the market. Reviewed on: 25th February 2025

Excellent bank with fair saving interest rates

While other banks reduced their interest rates for savers dramatically, UTB customers continue enjoying a very good 4.5% for their deposits. Online banking is excellent, very easy to use, also a regular communication from the bank via emails. Reviewed on: 25th February 2025

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