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United Trust Bank: Personal Savings reviews

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4.90
Based on 982 reviews, last reviewed 22nd Apr 2025
85300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Communication In this modern age of too much automated tech. the full advantage of knowing United Trust Bank personnel are available to chat on a one to one basis i... Read more Reviewed on: 22nd April 2025
Mrs Marianne Lake's avatar
Mrs Marianne Lake

Latest lowest rating:

1

Straight forward and excellent service. Straight forward and excellent service. Interest rates very competitive. Reviewed on: 12th February 2024
Julian Taylor's avatar
Julian Taylor
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About this product

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United Trust Bank Personal Savings reviews (982)

Excellent interest rates, and I always feel supporte...

5
Excellent interest rates, and I always feel supported by UTB staff when I contact them by phone. They also answer phone calls promptly. Reviewed on: 25th February 2025
Timothy W's avatar
Timothy W

Top Ratings all round!

4
A readily-accessible bank with top-rate interest rates alongside a personal, professional service. Reviewed on: 25th February 2025
Jane M's avatar
Jane M

Our family have found the accounts fairly easy to ma...

4
Our family have found the accounts fairly easy to manage. Reviewed on: 25th February 2025
Margaret T's avatar
Margaret T

Very good service, friendly and excelent

5
Very good service, friendly and excelent Reviewed on: 25th February 2025
Navin Shah's avatar
Navin Shah

Excellent support and service

5
Have been investing with UTB for a number of years and this year decided to make some changes. Having made a few calls to Customer services for help I can say without hesitation the help and advice provided was excellent from all those I spoke with. Reviewed on: 25th February 2025
JayJay's avatar
JayJay

Fabulous Customer Service!

5
From the moment I made my initial enquiry through to investing in a savings bond the customer service was excellent. Reviewed on: 25th February 2025
PK's avatar
PK

I have had several accounts over the years.

5
I have had several accounts over the years. UTB have always delivered a competitive interest rates, and kept me informed when the account came to end of term. I have been happy enough to open more accounts with them. Reviewed on: 25th February 2025
MRS B's avatar
MRS B

savings with united trust bank

5
I have had savings with united trust bank quite a few times over the years and always found the rates very competitive and on the odd phone call I’ve made, found the staff knowledgeable and helpful. The online service is easy to use . Reviewed on: 25th February 2025
Lili90's avatar
Lili90

Excellent customer service, competitive rates and ea...

5
Excellent customer service, competitive rates and easy to use on line Reviewed on: 25th February 2025
Linda O's avatar
Linda O

If you have a problem the staff will always take the...

5
If you have a problem the staff will always take the time to resolve the issue, Also being a bit older and not tec. minded they will talk you though step by step until it's sorted. Have recommended to friends and family Reviewed on: 25th February 2025
Kenneth H's avatar
Kenneth H

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