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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1587 reviews)

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4.90

Based on 1,587 reviews, last reviewed 21st Apr 2026

7671% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

4

Various good investment opportunities over several y... Various good investment opportunities over several years. Reviewed on: 21st April 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1587)

Efficient and a great rate of interest

Efficient and a great rate of interest Reviewed on: 15th April 2025

Friendly customer service

Customerservice very good I was able to speak to to agent over telephone on some issues I was not clear about. Reviewed on: 15th April 2025

Customer care very good and helpfull have used them...

Customer care very good and helpfull have used them several times and cannot fault them which is rare in todays world. Reviewed on: 15th April 2025

Easy to open account

Easy to open an account with UTB and the interest rates were the highest for the product at the time. Reviewed on: 15th April 2025

United Trust Bank - A Bank you can Trust

Since my journey began with United Trust Bank all I can say is my experience has been exceptional. The customer service has been welcoming and flawless, always helping me with queries to a superb standard. Their savings rates are very attractive compared to other Banks. I am so happy that I chose United Trust Bank for my savings. Reviewed on: 15th April 2025

Helpful staff

I have always found the personal savings team really helpful & always willing to help. I use online banking for deposits & needed help with maturity instructions so gave them a call & was talked through the process. Reviewed on: 15th April 2025

Savings Accounts

Having been a customer of UTB for a number of years I have always found that the interest paid on their savings accounts is always as good or usually higher than other banks. There fixed rate savings bonds are always very good with variable time frames to choose from. Reviewed on: 15th April 2025

Excellent service, great savings rates, simple process

I opted to open an account with United Trust Bank as they were offering a very competitive interest rate. The account opening process was straightforward and efficient, the online banking facility is very easy to navigate & dealing with the staff when I had a problem was a pleasure. Reviewed on: 15th April 2025

Professional service

Always received professional service Reviewed on: 15th April 2025

changing saving accounts into an ISA

Made the process of changing saving accounts into ISA accounts a very positive experience. Reviewed on: 15th April 2025

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