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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1323 reviews)

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4.90

Based on 1,323 reviews, last reviewed 6th Mar 2026

31100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

United Trust Bank, professional and efficient United Trust Bank provide an efficient and wholly professional banking experience. The staff are knowledgable, friendly and very efficient in answerin... Read more Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1323)

Review of the United Trust Bank, Personal Savings:

Excellent service.

I always receive a prompt response to my enquiries, with a trouble-free experience. Reviewed on: 25th February 2025

My goal was to get the best rate possible for my money.

My goal was to get the best rate possible for my money. UTB has delivered that in spades. The few times I have spoken to staff they have been very polite and friendly and very professional in their approach to my query have always been polite and helpful. Reviewed on: 15th April 2025

Consistently good customer service.

I have used UTB as a home for a major part of my cash savings for a number of years and have found their standard of service to be consistently high throughout. Reviewed on: 15th April 2025

Wonderful staff great help for a new saver

I found the bank excellent when I was new to saving I phoned up for advice the gentleman I spoke with took time to go through all my options. I explained I had problems with dyslexia and found situations hard.He was so patient. He phoned me back the next day to see if I had managed to open a savings account!! Also last year I had to phone again for a problem which was sorted out immediately my phone call answered after a few seconds. Your staff are a credit to your company Reviewed on: 15th April 2025

Very reliable bank so far.

Very reliable bank so far. Good online bank Reviewed on: 15th April 2025

good account competitive rate.

good account competitive rate. Good website. Reviewed on: 15th April 2025

The account opening was quick and seamless

The account opening was quick and seamless Reviewed on: 15th April 2025

Excellent products great help full people.

Excellent products great help full people. Reviewed on: 15th April 2025

Excellent communication and a wide range of products.

Excellent communication and a wide range of products. Reviewed on: 15th April 2025

Very good saving rates.

Very good saving rates. When I called to confirm some information the person that answered the call was really helpful and polite. Reviewed on: 15th April 2025

Super Savings

We have now been with you for two years plus. Excellent service and we feel safe putting our money with you. Reviewed on: 15th April 2025

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