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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1326 reviews)

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4.90

Based on 1,326 reviews, last reviewed 6th Mar 2026

31400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

UTB highly recommended UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1326)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Always dealt with correctly and helpfully, UTB give...

Always dealt with correctly and helpfully, UTB give reliable service Reviewed on: 11th April 2025

First Choice Savings

Never a problem with UTB excellelent service and interest rates. Reviewed on: 7th April 2025

Wonderful service

Good to speak to staff with clear English voices. Very efficient service. Reviewed on: 5th April 2025

Very good service with excellent interest rates

Very good service with excellent interest rates Reviewed on: 4th April 2025

Wonderful customer service.

Wonderful customer service. Staff are very knowledgeable and helpful. Rates are very competitive Reviewed on: 4th April 2025

Satisfied all round.

Satisfied all round. No issues. Good customer service. Reviewed on: 4th April 2025

United Trust Bank - Competitive and Caring.

I have found United Trust Bank to be a bank that strives to offer good range of competitive financial products, with an easy to use website. The website is clear and easy to navigate. There is good communication from the bank, keeping me updated on factors that may effect my finances. Very pleased with the service and readily recommend to others. Reviewed on: 4th April 2025

A good company to deal with

The best thing is they give slightly higher rates to existing customers. Are on the end of the phone when you need help, and don’t keep you holding on too long before answering the call. Process applications quickly via email. Reviewed on: 4th April 2025

Good service for a 'non high street' bank

Good service for a 'non high street' bank Reviewed on: 4th April 2025

Very polite, patient and efficient.

Very polite, patient and efficient. Reviewed on: 2nd April 2025

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