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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

It was easy

It was easy to invest and communication was very clear. Reviewed on: 10th March 2025

Just the Best

Outstanding all round service both online and by direct communication. As a Charity they clearly understood the needs of our sector. Savings rates are important to us and UTB rates are very competitive. Customer service is of a high standard with quick response rates. Reviewed on: 10th March 2025

Very efficient and responsive to all inquiries

Very efficient and responsive to all inquiries Reviewed on: 10th March 2025

Simple, easy and intuitive to open an account

Simple, easy and intuitive to open an account Reviewed on: 10th March 2025

Opening a new account was straightforward and the tr...

Opening a new account was straightforward and the transfer went through quickly. Reviewed on: 10th March 2025

Top performer by far.

Top performer by far. Outstanding service compared to other providers. If only they could learn and follow UTB Reviewed on: 7th March 2025

Easy to deal with, and competitive

Easy to deal with, and competitive Reviewed on: 7th March 2025

Easy to open an account

The process for opening the account and depositing the funds was very straightforward Reviewed on: 6th March 2025

Online isa

Opened online for first time. Had a few issues. Rang helpline. Very happy with service Reviewed on: 5th March 2025

I do everything online.

I do everything online. Minimal interaction with the bank. Reviewed on: 5th March 2025

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