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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1326 reviews)

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4.90

Based on 1,326 reviews, last reviewed 6th Mar 2026

31400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

UTB highly recommended UTB have been easily accessed when needed and the online system works very well . information is always made available. Reviewed on: 6th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1326)

Review of the United Trust Bank, Personal Savings:

Moving accounts made easy

I received a lot of help when I wished to close my savings account before it matured and move to another account which provided a better rate of interest. Very grateful for the cooperation and help I received. Reviewed on: 25th February 2025

Out of country a lot but still east for contact and...

Out of country a lot but still east for contact and send instructions great service Reviewed on: 1st March 2025

Face recognition

Maybe the title below may be a step forward in security and easier logging in to the account Reviewed on: 1st March 2025

A very competitive rate of interest always.

A very competitive rate of interest always. Reviewed on: 28th February 2025

Easy to use site and offers competative savings

Easy to use site and offers competative savings Reviewed on: 28th February 2025

Easy to deal with

Very easy to set up my account and I was happy with the interest rates offered at the top me Reviewed on: 28th February 2025

UTB are excellent communicators.

UTB are excellent communicators. They have regularly informed me of any changes the bank has made and have kept me informed of new services. My personal account is easy to access and details are presented in a way that is easy to follow and understand. I'm very pleased with their ser ice. Reviewed on: 28th February 2025

Cash isa

I’m a cash isa customer so far good service, good rates, online account works well, slowly money coming back Reviewed on: 28th February 2025

GREAT SERVICE & REASONABLE RATES

Customer service is second to none. Rates are reasonably competitive. Reviewed on: 28th February 2025

Nice and pleasant experience excellent with your bank

Nice and pleasant experience with your bank Reviewed on: 28th February 2025

Good Bank to work with

United Trust Bank are easy to work with, pay competative rates of interest and the accounts are easy to operate on line. Dealings with them are clear and transparent Reviewed on: 27th February 2025

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