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United Trust Bank: Personal Savings reviews

Name: Personal Savings
Rating: 4.9 (1330 reviews)

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4.90

Based on 1,330 reviews, last reviewed 7th Mar 2026

31800% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

I have several different accounts. I have several different accounts. Always get an email when a fixed account is about to mature and it is easy to move money to a new account or withd... Read more Reviewed on: 7th March 2026

Latest lowest rating:

1

Rates dropped quickly after I signed up Signed up to the savings account, within the first 3 months they dropped the interest rate by 0.40% even though the BOE only dropped the rates by 0.25... Read more Reviewed on: 14th February 2026

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United Trust Bank Personal Savings reviews (1330)

Review of the United Trust Bank, Personal Savings:

United Trust Bank gave first rate results

United Trust Bank gave first rate customer service and returns. They made it so easy that I was able to reinvest after my first fixed term with very little effort on my part. They kept me up to date with times lines and process so I felt confident my money was in safe hands at every step. Reviewed on: 2nd April 2025

No problems using them.

No problems using them. Email frequency is not too overbearing. Reviewed on: 27th February 2025

Good to speak to when required and a good website

Good to speak to when required and a good website Reviewed on: 27th February 2025

Good rate & helpful staff.

The rate was good, the people I spoke to on the phone were very knowledgeable and helpful. The whole process was very smooth. Reviewed on: 27th February 2025

Excellent Service.

Very competitive rates, easy to manage account online. Reviewed on: 27th February 2025

Simple and straight forward

Simple, straightforward to interact online with minimal admin, so ideal to work with UTB. Reviewed on: 27th February 2025

Just very helpful not just online but person to p...

Just very helpful not just online but person to person Reviewed on: 27th February 2025

user friendly website and ease to surf

user friendly website and ease to surf Reviewed on: 26th February 2025

good customer experience

competitive rates, easy to use, good communication Reviewed on: 26th February 2025

Excellent service all the time.

I have savings with several 'brands' but I find United Trust Bank has been consistant in loyalty schemes. Excellent for small savers like myself. Reviewed on: 26th February 2025

repeat business

It was all so easy to follow and make the deposit as well as the term end completion Reviewed on: 26th February 2025

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