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Vanquis : Credit builder credit card reviews

4.79
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

Never had any problems at all if that’s needed help...

5
Never had any problems at all if that’s needed help I can just ring them Reviewed on: 3rd May 2024

Got accepted for an account but still haven’t activa...

5
Got accepted for an account but still haven’t activated the card yet, locked away in the safe incase of an emergency Reviewed on: 3rd May 2024

Favourite Credit Card Vanquis

5
Great credit card app easy to use get reminders by email when your payment is due friendly helpful staff helps build my credit score Reviewed on: 3rd May 2024

Very good good customer service I have long time i

5
Very good good customer service I have long time i Reviewed on: 3rd May 2024

Never had a,problem with customer service or the app

5
Never had a,problem with customer service or the app Reviewed on: 3rd May 2024

decent experience

4
I’ve never had to deal with any customer support. Do wish the app had more features to track spending, estimated interest for the following month when you make the current months payment, and the interest rate is…ehh. Not as bad as Aqua, but still not good or great. Reviewed on: 3rd May 2024

Impossible to get onto vanquis site, just keep freez...

2
Impossible to get onto vanquis site, just keep freezing on same,'allow access to location's screen. Reviewed on: 3rd May 2024

Very easy to deal with very understanding

5
Very easy to deal with very understanding Reviewed on: 3rd May 2024

Vanquis is an outstanding bank and their customer se...

5
Vanquis is an outstanding bank and their customer service is the best I have known, nothing is too much trouble,everything is dealt with efficiently and all the ones I have spoken to are extremely polite and helpful. Whatever you have phoned them for is always dealt with without any trouble and you always feel as though everything has been sorted. Reviewed on: 3rd May 2024

Not had a problem great service

5
Not had a problem great service Reviewed on: 3rd May 2024

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