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Vanquis : Credit builder credit card reviews

4.79
Based on 19,912 reviews, last reviewed 20th Jan 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Very good banking experience, one of the best credit... Very good banking experience, one of the best credit cards I’ve ever used Reviewed on: 20th January 2026
Claire H's avatar
Claire H

Latest lowest rating:

1

Poor complaints handling and broken promises I had a frustrating experience with Vanquis that I need to share. Called the activation number on my new card sticker and it straight up didn’t work. ... Read more Reviewed on: 7th January 2026
Carlien 's avatar
Carlien

About this product

The Vanquis Credit Builder credit card is available to apply for online.

Build your credit rating by paying on time and staying within your limit. With a Vanquis Credit Card, you don’t pay any annual sign-up fees. You pay transaction fees for withdrawing cash, balance transfers and using your card in a foreign currency.

Vanquis Credit Builder credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit builder credit card reviews (19912)

I have been a vanquis customer for 6 years and...

5
I have been a vanquis customer for over 6 years and I can absolutely say that they have been very excellent with their services. A few times the airline cancelled our tickets and vanquis had always jumped in quickly to make sure that we get our money back. They constantly advise about making sure that you can pay back the money before borrowing it. Very excellent at what they do. Reviewed on: 2nd May 2024

Very good card and security is excellent

5
Very good card and security is excellent Reviewed on: 2nd May 2024

Drastic drop in Credit Limit

3
When I first joined Vanquis, I had a Credit Limit of £500 but without notice or reason they dropped the Credit Limit to £150 which left me seething. I later discovered that it was due to my Credit Score being low and I was classed as more of a threat even though I made regular payments on my account to keep my Credit Score in good stead Reviewed on: 2nd May 2024

Always available to help, easy to use app.

5
Always available to help, easy to use app. Apr ok could be lower Reviewed on: 2nd May 2024

I called as I had a scam call trying to get me to ha...

1
I called as I had a scam call trying to get me to hand over a PIN number. I blocked my card straight away and obviously didn’t give the scammer any details. I call today as I was very anxious about it all and I had a question about a refund that I was expecting. The professionalism of your office was disappointing. It sounded like they were having a party, and the noise was so loud that I could hardly hear your representative. I came off the phone more stressed out than I was to begin with. I was in a very stressful situation and I called for help. I do not expect to have to listen to such loud background noise of people shouting, singing and laughing. I’m absolutely disgusted by it all. Reviewed on: 2nd May 2024

A OK IT WORKS FOR ME BUT A BIT PRICEY THERE ARE BETT...

5
A OK IT WORKS FOR ME BUT A BIT PRICEY THERE ARE BETTER RATES OUT THERE IF YOU FIND GOOD CUSTOMER SHOULD YOU NOT GIVE THEM BETTER RATES Reviewed on: 2nd May 2024

No problem with them.

5
No problem with them. Always keep you informed with account Reviewed on: 2nd May 2024

Never had a problem great all round

5
Never had a problem great all round Reviewed on: 2nd May 2024

Easy to use app and great service on the phone

5
Easy to use app and great service on the phone Reviewed on: 2nd May 2024

Excellent information given before taking out any cr...

5
Excellent information given before taking out any credit card and always keeps me up to date with my account Reviewed on: 2nd May 2024

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