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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.51 (549 reviews)

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4.34

Based on 549 reviews, last reviewed 5th Sep 2025

93% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Not a good start. Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. Wh... Read more Reviewed on: 9th July 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (549)

Terrible company

Terrible company, poor communication, if anything goes wrong with your account they will charge you late fees rather than get in contact in writing to say there is a problem, and their customer service and complaints team are arrogant and rude. I would not touch them with a barge pole. Reviewed on: 9th January 2024

waste of time

dont go with these guys if you want to keep your money they took over£200 from my direct debit than they should of leaving me with no money at a time where we having a cost of living and customer service dont care Reviewed on: 20th November 2023

Consistently good

They gave me a card when I had little money, when others wouldn't. 10 years later I am financially comfortable but still use their card - out of gratitude, and because they give excellent service. My credit limit has been gradually and sensibly increased. Reviewed on: 13th November 2023

Never a problem

I started with a £250 credit limit now 6 years later I'm on there maximum limit of £4.000 can't fault the service I've had Reviewed on: 17th September 2023

Shocking customer service

Ages on the phone only to get someone who can't speak English. Issue not dealt with. Avoid avoid avoid Reviewed on: 14th August 2023

They helped me when times were really low and be amazing

There grea easy of use. But if u have problems talk to them don't brush it under the carpet they there to help when others won't. Thanksj urs stsrs Reviewed on: 1st August 2023

No problems at all

I've used the card for a number of years now. I've had the app for just as long. This company has been excellent in its service for me, in clearly stating any and all changes. There is no confusion reading the transaction page and you get reminders if payment is due. I've loved the ease of this card since day one. Reviewed on: 31st July 2023

Fair

Easy to contact and trust worthy Reviewed on: 31st July 2023

Top class

Very easy to apply easy to communicate to very understanding company Reviewed on: 11th July 2023

Very good

Easy to apply good service and good rates. Reviewed on: 6th July 2023

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