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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.40 (598 reviews)

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4.40

Based on 598 reviews, last reviewed 17th Jun 2026

4100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

78%

10%

Latest highest rating:

5

I paid into a wrong account and They resolved it qui... I paid into a wrong account and They resolved it quickly even though the sending account was reluctant to support. Reviewed on: 17th June 2026

Latest lowest rating:

2

Good for improving your rating but poor service I always pay off my credit on time and reliably. At points, I have had to depend on my card to get through certain periods. The issue I have had with ... Read more Reviewed on: 16th April 2026

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (598)

Vanquis review

Very good experience with Vanquis with no issues. Mobile app is good also. Reviewed on: 2nd May 2024

Excellent service

I've had nothing to complain about since joining this company Reviewed on: 2nd May 2024

I received good service from Vanquish recently.

I received good service from Vanquish recently. When my card had been compromised. Which I didn’t know about. They safe garded my account until my new card arrived. An excellent service. Reviewed on: 2nd May 2024

Excellent service bar none.

I find my Gold Visa credit card easy to use being accepted in the majority of all places. Excellent on line and by telephone support. Reviewed on: 2nd May 2024

It’s not good, ever time it’s 900 pounds

It’s not good, ever time it’s 900 pounds Reviewed on: 1st May 2024

Excellent service stunning

Excellent service very helpful staff understandable thanks Reviewed on: 1st May 2024

They have goo interest rate and I am please to do bu...

They have goo interest rate and I am please to do business with them Reviewed on: 4th March 2024

Bad bank , not great customer service and poor on of...

Bad bank , not great customer service and poor on offering good products Reviewed on: 10th February 2024

Vanquis are unable to fix their mistakes

Took too much from my account so agreed to refund 1500. Only 500 appeared in my account so called back and they apologised and refunded £1000. They took £1500 off my card which was right but then took another £1000. Id paid off card then to close it down as never want to deal with them again. (Communication is dreadful- they hang up constantly and never call back as promised) so now have a debt showing that I don’t owe and spent over 40 hours on phone trying to sort. Complaint promised some update within 28 days but on day 29 and nothing. Manager on phone advised my bank was to blame as they recalled payments which didn’t exist. My bank knows nothing but they won’t provide references or any info that would aid an investigation. Utterly disgraceful and cruel company. Now being told 8 weeks before they have to respond despite them admitting fault in mistaking 1500 for 500. Apparently have no checks in place to make sure things balance Reviewed on: 31st January 2024

Terrible company

Terrible company, poor communication, if anything goes wrong with your account they will charge you late fees rather than get in contact in writing to say there is a problem, and their customer service and complaints team are arrogant and rude. I would not touch them with a barge pole. Reviewed on: 9th January 2024

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