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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.51 (549 reviews)

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4.34

Based on 549 reviews, last reviewed 11th Jul 2025

64% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Knows the value of money and has excellent customer... Knows the value of money and has excellent customer service Reviewed on: 11th July 2025

Latest lowest rating:

1

Not a good start. Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. Wh... Read more Reviewed on: 9th July 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (549)

Not very friendly

It’s ok, not very user friendly, contact mostly through calls Reviewed on: 29th March 2022

Great and helpful

I find Vanquis credit card facility to very great. They are willing give great offers and are very helpful to their customers. I have not been with them for long time but have had great experience and kind relationship with them. Reviewed on: 29th March 2022

Ok to start.

Interest goes higher trying to finish it. Reviewed on: 23rd February 2022

Easy to use

Fantastic app easy to use & safe Reviewed on: 17th February 2022

Cancel facilities without reason

I had this card for some time - paid on time every time and made sure I stick to the terms. Out of the blue, they tell me they are withdrawing their credit facility and I had no say in the matter. Absolute rubbish company and rubbish service. Reviewed on: 10th February 2022

good

they have never let me down and been with a long time Reviewed on: 26th January 2022

Cunning procedures to make your credit look bad

Dont touch this company. I've been a customer for years. Always pay on time. Often over the minimum. I used about 20 percent of my limit. Which is good on your credit score. However because I used this card very rarely they reduced my credit. Which then was 98% of limit. There intention is to make other lender weary. And lower interest cards unavailable to you. Therefore they will at later date increase your limit so you are forced to use theirs again at high interest. Don't touch them! Find more reputable credit card. Reviewed on: 10th December 2021

Awful company

After paying more than the minimum each month for nearly two years, they cut my credit limit by £300 and then had the cheek to send me a text saying I was near my limit! Absolutely appalling Christina Reviewed on: 19th November 2021

Great

Great credit card company for boosting credit file, as long as you work it correctly. Reviewed on: 10th August 2021

Dodgy company

I opened an account with vanquis, from the start they were terrible, my pin card & credit card came together. So anyone could have stole my identity. Then they wouldn’t let me sign into my account & said they would contact me, never did. They then sent me a letter with someone else’s name on it, I opened without checking the name. I saw they had sent their account to a debt company. Then a week later I got the exact same letter, saying they had sent my account to debt company for exactly same amount. I never even activated the card, so had never used it. It has took my credit score down. Made a complaint & got a letter, saying they wouldn’t do anything about it. Very dodgy company. Reviewed on: 24th July 2021

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