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Vanquis : Credit card reviews

4.29
Based on 551 reviews, last reviewed 13th Dec 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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77%
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11%
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3%
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2%
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7%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025
fizzleaf71's avatar
fizzleaf71

Latest lowest rating:

1

Worst ever customer service in the world I have been a Vaquis credit card customer since 12 July 2007. Now I have 29 credit cards with a limit of £84,030. The worst ever credit card customer ... Read more Reviewed on: 13th December 2025
KAZI ULLAH's avatar
KAZI ULLAH

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (551)

Good starting card

4
Took out a Vanquis card as I had no previous credit history and no other companies would accept. Application process - Accepted within a week via phone call, notified immediately of credit limit and when to expect card and paperwork etc... Using the card - Very easy online account management, easy to navigate through each different section online, can view your current purchases (usually 1-2 days to update) and previous statements. Excellent if you want to go paperless. Customer Service - Have had to call Vanquis a few times for various reasons, each time the queues are relatively short, waited no longer than 10 minutes on hold, the staff are friendly and helpful. Other - This is a good starter card, however as it is a credit building card for those with no or poor credit the APR can be high. Promotions - You may receive sales calls if you do not opt out, however they can be beneficial services so I would recommend only opting out of 3rd party ones and not ones direct through Vanquis. They offer payment protection plans and savings clubs etc... Overall - Good starting card and good for emergencies Reviewed on: 7th October 2014

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