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Vernon Building Society: Mortgages reviews

4.87
Based on 560 reviews, last reviewed 10th Feb 2026
135% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
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2%
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0%
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Latest highest rating:

5

Top notch provider 10/10 best criteria going Top notch provider 10/10 best criteria going Reviewed on: 10th February 2026
morgan b's avatar
morgan b

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (560)

Review of the Vernon Building Society, Mortgages:

Vernon Building Society Colleague went above and beyond

5
Megan P from Vernon Building Society went above and beyond to provide guidance, support and obtain a product that fit my needs! In the end, I decided to stay as I am, but I'm really grateful for Megan's support and will certainly return to Vernon in the future! If your after a Mortgage I highly recommend Vernon Reviewed on: 12th March 2025

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024

In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024

In branch service review

5
Excellent telephone customer service regarding our re-mortgage from Neil. Reviewed on: 25th September 2024

In branch service review

5
The whole team are friendly, caring, professional and explain everything so helpfully. Special thanks to Clare, she was brilliant helping to deal with the elderly. Reviewed on: 21st August 2024

In branch service review

4
Friendly and informative. I like everyone but would like lower interest rates. Reviewed on: 25th July 2024

In branch service review

5
Becky was very helpful from start to finish. Reviewed on: 25th July 2024