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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.88 (570 reviews)

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4.88

Based on 570 reviews, last reviewed 2nd Mar 2026

107% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent Good customer service. Was called by a member of your staff a very polite person and very helpful. Reviewed on: 2nd March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (570)

Review of the Vernon Building Society, Mortgages:

complex income mortgage

We managed to use income projections from a client towards affordability, as the client had seen a large uplift in income year on year since covid, which was very bespoke and managed to get us where we needed to be Reviewed on: 13th March 2023

Great local building society supporting the community

Good customer relations and communication, intelligent staff, charitable support in the local area , they provide an important role in the house buying market in the north west Reviewed on: 10th March 2021

Excellent

Society is very efficient, friendly and value for money for my mortgage. Personally, nothing could be better Reviewed on: 3rd March 2021

Reply from Vernon Building Society Hi Corrine, Thank you for your kind feedback. Glad you're happy with our service. Mark Response date: 14th June 2021

Awesome!

Nothing, keep doing what you do. x Reviewed on: 1st March 2021

Reply from Vernon Building Society Hi Ian, Thank you for your feedback. Glad to know you're happy with our service. Mark Response date: 14th June 2021

One of the best in Town

They gave us specialist advice and understood our needs and recommended products accordingly Reviewed on: 23rd February 2021

took the stress away

we needed a mortgage to downsize but our age was against us. The Vernon had a range of pensioner friendly products to offer which took the stress out of our siuation Reviewed on: 23rd February 2021

Great service. Great staff

I have always received excellent service from Vernon and my recent experience was no exception. Everyone I have dealt with has been friendly and knowledgeable and answered my questions promptly and courteously. Great personal service. Reviewed on: 20th February 2021

Reply from Vernon Building Society Hi Pauline, Thank you for your kind feedback. Glad that we're able to help you when you need us. Mark Response date: 14th June 2021

Accomodating

Always found a way to support our needs at different stages of our mortgage eg further advances. Would recommend for new starters who are unsure of a) whay to do b) whether they can afford to do what they want to. Special mention "Lesley at Stockport" excellent Reviewed on: 19th February 2021

Reply from Vernon Building Society Hi Mr & Mrs Donegani, Thank you for your feedback. I will make sure to pass on your kind words to Lesley. Mark Response date: 14th June 2021

Simply the best

Great committed staff and smooth transition of mortgage with personal touch Reviewed on: 17th February 2021

Excellent

Like: Could not have had a better service from every possible viewpoint. Very friendly staff. No reservations and nothing could have been improved upon Reviewed on: 16th February 2021

Reply from Vernon Building Society Hi Mr & Mrs Waldron, Thank you very much for your feedback. I'm glad we were able to assist you so well. Mark Response date: 14th June 2021

5/5 for customer service

Always very helpful and staff will go out of their way to provide good service. Reviewed on: 6th February 2021

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Vernon Building Society: Mortgages reviews

107% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Vernon Building Society Mortgages reviews (570)

complex income mortgage

Great local building society supporting the community

Excellent

Awesome!

One of the best in Town

took the stress away

Great service. Great staff

Accomodating

Simply the best

Excellent

5/5 for customer service

Do you have a different Vernon Building Society product?

Want to see more from Vernon Building Society?

Insurance

Savings

Join Smart Money People

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