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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 572 reviews, last reviewed 3rd Mar 2026
119% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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Latest highest rating:

5

Better than my solicitor! Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassio... Read more Reviewed on: 3rd March 2026
Jolana's avatar
Jolana

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (572)

Review of the Vernon Building Society, Mortgages:

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
Karen o's avatar
Karen o

Outstanding

5
I have complete confidence in the Vernon looking after my needs Reviewed on: 3rd February 2019
Gordan's avatar
Gordan

Brilliant

5
Excellent service, friendly informative staff supportive and competitive Reviewed on: 2nd February 2019
Susan's avatar
Susan

Excellent

5
No improvement needed - great service Reviewed on: 2nd February 2019
Barry's avatar
Barry

Loyal

5
Thanks to all the people I Delt with at the Vernon Reviewed on: 2nd February 2019
John's avatar
John

Helpful

5
Its great to pick up the phone not to be held in a queue at some awful call centre and to be able to speak to a helpful and knowledgeable person Reviewed on: 1st February 2019
Janet's avatar
Janet

Convoluted and lengthy process

4
Eight weeks (Xmas in between) since first application. Mortgage approved but still no date for receipt of funds. Joint solicitor chasing you today. Jo Torkington a delight to deal with. Surveyor's fee (reduced on appeal from £800 to £620) for valuation-only (not Home Buyers' report) outrageously uncompetitive against others (eg Nationwide) who advertise and will effect with no charge to applicant. Reviewed on: 1st February 2019
Alan Anning's avatar
Alan Anning

Brilliant

5
Customer service excellent understanding and caring efficient. Affordable rates Reviewed on: 1st February 2019
Andrea's avatar
Andrea

Affordable Mortgage Rate

5
Informative,efficient,friendly and a great Mortgage Rate which was affordable for us Reviewed on: 31st January 2019
Mary Mellor's avatar
Mary Mellor

Excellent service

5
Discussed application and it felt just like proper service should be Reviewed on: 25th January 2019
Glyn Hughes's avatar
Glyn Hughes

Helpful

5
Very friendly staff - thank you Reviewed on: 24th January 2019
Chris's avatar
Chris

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