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Vernon Building Society: Mortgages reviews

4.90
Based on 539 reviews, last reviewed 13th Jan 2026
165% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great people to deal with Have dealt with a few people and all great to deal with. Good follow up and responded to questions quickly. Reviewed on: 13th January 2026
Sue H's avatar
Sue H

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (539)

Review of the Vernon Building Society, Mortgages:

Fantastic service

5
professional and friendly. I would recommend the Vernon every time Reviewed on: 30th September 2018

excellent service great communication

5
excellent service great communication Reviewed on: 9th October 2025

Excellent product suited exactly to my requirements.

5
Excellent product suited exactly to my requirements. Speedy decision making and remarkable efficiency in completing despite the bonkers UK system Reviewed on: 3rd October 2025

Honest opinion

5
Professional and responsive keeping you informed every step of the way Reviewed on: 3rd October 2025

Very easy and smooth transaction

5
Very easy and smooth transaction Reviewed on: 2nd October 2025

Spoke to Suzan Roan a few times really helpful lady.

5
Spoke to Suzan Roan a few times really helpful lady. Nothing to much trouble for her Reviewed on: 2nd October 2025

In branch service review

5
Like the availability of mortgages for retired people like myself. Also received personal cost service by one individual who answered the phone and email. Reviewed on: 24th September 2025

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025

Easy to communicate with.

5
Easy to communicate with. Clear and prompt response. Reviewed on: 6th September 2025

Professional Mortgage experience

5
Had a very professional experience with Megan your Mortgage advisor. Nothing was too much trouble and she is now also considered a friend Reviewed on: 5th September 2025

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025