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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (516 reviews)

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4.88

Based on 516 reviews, last reviewed 22nd Dec 2025

35% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

In branch service review We feel that our test interests were catered for us in a timely and helpful way. Reviewed on: 22nd December 2025

Verified source

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (516)

Review of the Vernon Building Society, Mortgages:

Exceptional customer offerings

Very friendly team that are super helpful and responsive. Choices explained in detail and tailored to suit needs of the customer (me). Efficient and easy to follow process start to finish. Reviewed on: 28th March 2024

Honest

Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024

spoke with Maureen Derbyshire various times,she was...

spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024

Friendly

Lower your rates for long-term business. Reviewed on: 24th June 2024

Amazing

Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024

Excellent

Branch needs to be open more often. Reviewed on: 24th June 2024

Jack was excellent & the Vernon had the best rate.

Jack was excellent, helpful, supportive, patient with my elderly relative. Easy to get hold of, always ringing back quickly. I would not hesitate to recommend Jack and the Vernon. They had the Best RIO mortgage rate on the market as well! Reviewed on: 12th June 2024

Professional

We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024

First class service .

I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024

Helpful

Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024

Superb

You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024

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