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Vernon Building Society: Mortgages reviews

4.87
Based on 568 reviews, last reviewed 21st Feb 2026
168% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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2%
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Latest highest rating:

5

Not just a Building society but Building community. Friendly staff well informed ansalways looking to get the best deal for the customer. No pushy sales or gray areas with Vernon. Reviewed on: 21st February 2026
T Rae's avatar
T Rae

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Vernon Building Society Mortgages reviews (568)

Review of the Vernon Building Society, Mortgages:

Great service

5
Calls were answered promptly. Staff were polite, patient and knowledge. The whole process was very smooth and I received progress updates throughout. Great service throughout. Reviewed on: 10th March 2023

Excellent service

5
Easy for us as we went through a financial intermediary. Good communication during the whole process. We had to change properties part way through but this was not a problem for them. Reviewed on: 10th November 2025

Easy experience, good communication overall really good

5
Easy experience, good communication overall really good Reviewed on: 10th November 2025

Excellent service

5
Very friendly and professional service from start to finish. Megan Paldino, Hannah Renshaw and the rest of the team have been great. Reviewed on: 6th November 2025

Remortgage

5
Our remortgage was dealt with quickly and simply with very little input from us after the application was received. We completed earlier than we thought was possible. Reviewed on: 5th November 2025

Easy application process

5
Easy application as we went through the Mortgage Advice Bureau. Goog communication. Easy to change properties part way through application process Reviewed on: 3rd November 2025

Remortgage

5
Very smooth transaction . It was seamless and very professional Reviewed on: 3rd November 2025

In branch service review

5
Friendly staff, very knowledgeable. Reviewed on: 27th October 2025

Good service

5
Good service although most contact was via a solicitor. Reviewed on: 13th October 2025

I was taking out an IOR Mortgage which was seamless...

5
I was taking out an IOR Mortgage which was seamless and straightforward I had never had anything to do with mortgages as my late husband dealt with it all. I entered this with trepidation but Vernon made it so easy. I have recommended to friends and relatives Reviewed on: 9th October 2025

excellent service great communication

5
excellent service great communication Reviewed on: 9th October 2025

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