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Virgin Money: Cash ISA reviews

Name: Cash ISA
Rating: 4.15 (265 reviews)

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3.95

Based on 265 reviews, last reviewed 9th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

63%

16%

13%

Latest highest rating:

4

Good, but access via app would be appreciated I have have a Cash ISA with Virgin Money. The account was straightforward to open and I haven't had a problem since opening, however the ISA can only ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

You cannot even get the reviews right . You cannot even get the reviews right . NO I AM NOT WRITING IT AGAIN. Reviewed on: 9th July 2025

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About this product

Virgin Money offer a range of Cash ISAs.

Products include fixed rate Cash ISAs or Easy Access and Defined Access if you want to pay in and withdraw money at any time and without incurring a charge. Virgin Money Cash ISAs can be opened online or in-store.

Virgin Money Cash ISA reviews help you find out what it’s like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Cash ISA reviews (265)

Virgin Money... Vague, complicated, uninformative, unhelpful, and that's just our on-line customer services.

Constant terms and conditions changes no one can understand or could ever keep up with. Answers that never actually answer the question you asked. Constant web-page maintenance, without any warnings, or any alternative telephone service, or any other way to get to your account if you need to access your money during these endless maintenance updates. Complaints are met with endless stock email responses from names less people, usually referring to topics you did not complain about because customer services didn't bother to read your complaint all the way through and made assumptions on what they thought you might be complaining about. Yes Virgin Money interest rates are good compared to many others, but they expect you to do all the work, because they are damn well not going to help you if they don't have too. Reviewed on: 20th March 2019

Reply from Virgin Money Hi there, thanks for getting in touch. If there's something you'd like us to take a look into for you just email your details to [email protected]. Thanks, Jane Response date: 22nd March 2019

Good rate

Always offer high rate than other banks Reviewed on: 9th February 2019

O all ready do

Easy to open isa,easy to withdraw funds when needed. Reviewed on: 13th January 2019

Online savings

I have a number of ISA accounts with Virgin money. I find the interest rates are competitive. Best of all the procedure to open accounts on line is simple and hassle free. I find the website very easy to use and information easy to find. Reviewed on: 13th January 2019

Best rates, knowledgeable staff

Virginia Money gives consistently good rates compared to other banking services. Their staff are well trained, knowledgeable and easy to talk to..I always ring them first for any banking deals Reviewed on: 21st December 2018

Modern Bank

Good interest rates Simple easy to use website Excellent service in stor Reviewed on: 20th December 2018

Fantastic Cash ISA

So easy to use and excellent rates Reviewed on: 18th December 2018

Excellent!

Best in the markeplace no one else compares. Reviewed on: 18th December 2018

Very good interest rates

Easy to set up and best interest rates on the market. Reviewed on: 17th December 2018

Easy access and use of facilities

Easy access for pay money in and take it out. Web page is easy to use and navigate. Reviewed on: 16th December 2018

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