Write a review

Go to business site

Virgin Money: Savings reviews

Name: Savings
Rating: 4.21 (108 reviews)

View other Virgin Money products

4.08

Based on 108 reviews, last reviewed 12th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

15%

12%

Latest highest rating:

4

Very fast and easy process with no hidden fees Very fast and easy process with no hidden fees Reviewed on: 12th June 2025

Latest lowest rating:

2

Staff are helpful but procedures are difficult if yo... Staff are helpful but procedures are difficult if your not teck savvy even when you go in branch Reviewed on: 23rd August 2024

Read all reviews See your review

About this product

Virgin Money have an easy access savings account called M Plus Saver.

M Plus Saver is an exclusive linked savings account for M Plus Current Account customers. You can pay money in and take it out whenever you want, with no fees or charges and there's no minimum pay-in amount. You can pay in up to £25,000.

Virgin Money M Plus Saver reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Savings reviews (108)

Review of the Virgin Money, Savings:

Don't Bother!!!

Absolutely appalling app. Blocked my account access for no reason. I had NO access to my money AT ALL & the only way to get access to your money is through this phone app. Not through your computer. There is No other way. Tad behind the times!! Also limited times to call them to Unblock your account.. that they decided to do behind your back. Also when they do Maintenance whenever, they Block your access as well. Same thing with Outages, which has happened to me twice now. Unreal! Once you do get through to them you have to answer at least 5x security questions. Even though when you sign up you have a set ID no: & questions assigned, although they never seemed to get asked! Ever. Except random annoying others & what was your last transaction. Hello how can I answer that when I can not get into my bank account to see it. Instead they want to know everything else & down to your undie size, before they will even bother to help you. When you have been locked out by them & their useless app! It is your money not theirs. Can’t be trusted. This would have to be the most unreliable & frustrating bank I have Ever had the displeasure of banking with. So many problems & in just under 4 weeks since opening & using the Virgin Money app. Save your Sanity, time & money & go Elsewhere! To a reliable bank & with better access & phone service!!! So not worth it or the stress. Reviewed on: 17th November 2021

Friendly and welcoming

Virginia money Lounge!! A great way to do banking! Reviewed on: 15th December 2018

Versatile Virrgin

Will definitely open a new account for savings 2019, after talking to one of your knowledgeable team with ease, no pressure Reviewed on: 15th December 2018

Excellent service

Although I use my account on-line, on the few occasions I have used the Help Line I have been very impressed with their help and assistance. I also use the Virgin Money lounge in Eagle Place near Piccadilly Circus and it is so useful for meeting friends for a coffee. Reviewed on: 14th December 2018

New customer

My new on line account is excellent Reviewed on: 14th December 2018

Simple savings with added %

Good customer service either on line or in store Reviewed on: 14th December 2018

Very Knowledgeable Staff

Since we first visited our local Virgin Money branch we have always found the staff very friendly and efficient and knowledgeable about their products. We have always been treated in a way that lets you know that your custom is appreciated. You are treated as an individual and not just another number. Reviewed on: 14th December 2018

Savings

Grey company. Great savings rates. Clear products. Good competitions Reviewed on: 14th December 2018

Virgin savings

Virgin has great rates. Clear products. Good competitions. Reviewed on: 14th December 2018

Local branch

Very good staff friendly and helpful and so good to have a savings book . We are not all internet friendly. Reviewed on: 14th December 2018

Fantastic service fantastic products

Customer service is a very pleasant and efficient experience and their banking is straightforward and easy to understand. Their range of products is comprehensive and competitive All round wonderful! Reviewed on: 14th December 2018

Do you have a different Virgin Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Account
from Aldermore 4.37 from 12 reviews
Savings
from Chorley Building Society 4.85 from 1527 reviews
Savings
from Plane Saver Credit Union 4.87 from 2155 reviews

Want to see more from Virgin Money?

Help to Buy: ISA
from Virgin Money 4.52 from 23 reviews
Fixed Rate Savings
from Virgin Money 4.32 from 60 reviews
Regular Savings
from Virgin Money 4.06 from 59 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub