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Virgin Money: Credit cards reviews

View other Virgin Money products
3.81
Based on 799 reviews, last reviewed 21st Aug 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
3%
See only 1 star reviews
20%

Latest highest rating:

5

Would 100% recommend Great experience and easy to use the app, when I’ve had to contact them it’s always been easy Reviewed on: 13th June 2025
Kirsten O's avatar
Kirsten O

Latest lowest rating:

1

This bank has one of the worst service out there. This bank has one of the worst service out there. We have banked with them for over 65 years. The credit card cancels transactions without notificatio... Read more Reviewed on: 21st August 2025
Mark James's avatar
Mark James
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About this product

Virgin Money offers a range of credit cards with various features to suit different needs.

Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

Virgin Money credit card reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

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Virgin Money Credit cards reviews (799)

Good rates

4
Good rates. Helpful card and staff, but like a mobile app for ease of access. Reviewed on: 26th January 2018
Darryl Lloyd's avatar
Darryl Lloyd

Good rates

4
Good rates. Helpful c/card, but a mobile app would be nice. Reviewed on: 26th January 2018
Darryl Lloyd's avatar
Darryl Lloyd

All-round excellent experience

5
Great interest rates and balance transfers free for first 6 months. Excellent customer communication and service, which has me telling friends and family about Virgin Money! Reviewed on: 26th January 2018
Billy White's avatar
Billy White

Excellent service and rates

5
Top interest rates and customer communication. No complaints at all with any of the services I’ve had to use. Reviewed on: 26th January 2018
Billy White's avatar
Billy White

Very quick and good service

5
With no much problems I was able to get quickly my credit card and start building up my credit score. No interests are taken if you pay in time! I highly recommend their service :) Reviewed on: 25th January 2018
Maria Padilla's avatar
Maria Padilla

Total CROOKS!

1
This company - which has probably milked its customers for millions, charged me £9 for a payment that was 2 days late on the credit card. OK that is probably my fault, I misunderstood my statement so was late. It was a one off, and has never happened before, so they could have waved it. But not only that but it meant my "special deal" of 30 months interest free, was cancelled on my statement, and I had to pay off my balance or pay interest on it - which is absolutely ridiculous!! Because I didn't pay on time once, and was TWO days late, that is 48 hours. WHAT AWFUL POLICIES designed to make you pay A LOAD of interest. Anyway the customer service guy was helpful at least but I am paying off this card and going elsewhere. NO AWARDS please. AWFUL SERVICE. Reviewed on: 25th January 2018
Maria Solechnik's avatar
Maria Solechnik

Great credit card

5
Quick and easy balance transfer. The customer extras (Virgin Money Lounge) sets them apart! Would recommend Virgin Money. Reviewed on: 25th January 2018
A King's avatar
A King

Credit Card

5
Fantastic card, thank away to use website to statements etc. Good choice of card designs. Love the virgin App that you get access to. Happy all round. Reviewed on: 25th January 2018
Sophie 's avatar
Sophie

Mr William

5
I find using my Virgin card and inline service easy and efficient. Reviewed on: 25th January 2018
William Moran's avatar
William Moran

Highly recommend

5
Great customer service. I would like to see a Virgin Money App though. Reviewed on: 24th January 2018
Dan Keen's avatar
Dan Keen

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