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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (1247 reviews)

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4.74

Based on 1,247 reviews, last reviewed 9th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Waggel makes it automated yet with great customer experience

My experience with Waggel has been great so far. Their customer experience team has contacted me proactively, instead of me having to chase them down. The system is well automated, and things just seem to run smoothly. Great Insurance! Reviewed on: 12th August 2020

A***

So simple to sign up to, great flexible excess options, user intuitive website, and lots of Brand benefits too! Reviewed on: 12th August 2020

New and innovative

I chose Waggel to ensure my new puppy As their online presence is very innovative within the pet insurance world and allowed for choices regarding the insurance. Hopefully I do not have to use their services very soon but I’m sure when I will need to they will be efficient Reviewed on: 12th August 2020

Easy and clear

It’s not often that insurance is easy to understand and clear about what you’re actually getting. Getting started with waggel took no time at all and was very obvious of the level of cover, costs etc. Would be nice to have the option to add on existing conditions but they are very clear on this point, so can’t complain. Reviewed on: 12th August 2020

Pet Insurance: Re-imagined

Having Waggel has given me complete peace of mind with our newly-rescued dog. She is full of life and wants to explore the world around her, but we know nothing about her background, her genes, or even how she'll behave near roads. Waggel coverage is great value, and so easy to manage, tweak and renew! To be honest, I considered not ensuring her because of the hassle we've experienced in the past - eg. insurers not covering for a problem once it's been diagnosed. Having medical and liability cover gives me the confidence to enjoy watching my little fur-baby explore the world around us. Reviewed on: 12th August 2020

Good cover at a good price.

Whilst I haven't yet needed to make a claim, I'm impressed with the ethos of this company. With a free behaviour consultation and video calls to the vets, and charitable donations too, it seems to be about more than just making money. Reviewed on: 12th August 2020

New age Pet insurance

Pet insurance doesn't get much better than this - as a millennial i want to use firms which cater for my needs. The online platform is excellent and the features and benefits with Waggel are next level. Wouldn't hesitate to recommend to a friend/family member. Reviewed on: 12th August 2020

Easy to use, great price, helpful service.

Very happy with the price I pay for the cover I get. I like how flexible the insurance is and how I can change amounts I pay to what the insurance pays. I love how everything is done online as I don’t like talking to people so that is a real plus. Would definitely recommend waggle. Reviewed on: 12th August 2020

Good value and great bonuses

Luckily, we have never had to claim through Waggel, however we have used a through of the extra bonuses you get when insuring through them. We’ve used the free First Vet video call consultations twice (saved us about £60 by not having to go to the vets to enquire about puppy issues) and we saved 50% on dog food and treats too! It’s always annoying paying insurance- putting out money for something you may never need, but Waggel make it that little bit better with the added perks. Reviewed on: 12th August 2020

Showing the industry how pet insurance should be

I’ve already been with some of the big names in pet insurance. But what a breath of fresh air Waggle are. From their simple sign up process to their great value for money premiums. Give them a check out. Reviewed on: 12th August 2020

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