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Waggel: Pet insurance reviews

4.74
Based on 1,247 reviews, last reviewed 9th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great easy brand and company to work with - simple w... Great easy brand and company to work with - simple web and forms and good communications. Just had my first renewal and only a 5% increase in premiums... Read more Reviewed on: 9th March 2026
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1247)

Review of the Waggel, Pet insurance:

Amazing

5
Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Every day Im waggeling

5
I’ve already recommended Waggel to all our pet owner friends!! They’re efficient, smart and helpful in a time of need. The membership benefits are being put to good use too, with a behaviour specicialist booked in this evening for my growling pup, and a vet call to check his teeth have come through as they should have. We highly recommend. Reviewed on: 12th August 2020

Excellent reviews and competitive pricing

5
I am very new to this provider but what swung it was was they are looking into pre existing conditions . I hope this comes off as it will be a great benefit to a lot of people Reviewed on: 12th August 2020

Amazing and recommended to everyone

5
It was a great relief to find an insurer that does not require you to submit endless amounts of paperwork, and actually covers the things (e.g. dental) that I need covered with my dog. Great perks too and I have recommended to 3 of my friends who are already using too. Keep it up Waggel! Reviewed on: 12th August 2020

The best!

5
Affordable, fair, and the benefits are amazing. This is the future of pet insurance! Reviewed on: 12th August 2020

Making insurance friendly

4
Having insured pets with a few companies over the years it is a real relief to deal with a company that makes insurance human (and canine) friendly. Reviewed on: 12th August 2020

Fabulous customer service

5
Very experienced and professional service. Premiums cheap. Would definitely recommend Reviewed on: 12th August 2020

Easiest choice!

5
When I was looking for insurance for my senior cat, this was the only logical choice. Includes dental and lifetime which is rare. Reviewed on: 12th August 2020

Great price for my old dog

5
I thought the quote was too good to be true so confirmed some details via online chat and telephone and switched now saving 50% on my insurance. Extremely pleased, thank you Waggel Reviewed on: 12th August 2020

Great insurance for my new pup!

5
I have just got a new cockapoo puppy called Denver so insurance was really important! Reviewed on: 12th August 2020

Perfect insurance

5
Waggel is a fair insurance, fully digital and very easy to use. Waggel also have a referral program so you can share the love and all the perks you get by being part of this awesome community! Perks include discounts to many awesome Pet shops, free online vet, etc. I LOVE IT and definitely recommend it :) Reviewed on: 12th August 2020