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Waggel: Pet insurance reviews

4.73
Based on 1,245 reviews, last reviewed 23rd Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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89%
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9%
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1%
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0%
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Looking for insurance for the older pet

4
I found waggle on the Internet after trying several other pet insurance which I found totally waste of time and were of no help at all! But I found waggle they had just what I was looking for great price easy to sort out and so far everything so straight forward and easy ! My only regret is that I wished I found them sooner and you have given me peace of mind Reviewed on: 15th September 2020

east to talk too

5
very professional and good cusyomer service Reviewed on: 16th September 2020

Top dog

5
Very helpful friendly nothing is ever a problem to them Reviewed on: 16th September 2020

Pet insurance which actually cares about your pet

5
Waggel are different to most insurance companies, they actually care about your pet and you are not just another number to them. My experience has been nothing but positive, I love the addition of the digital vet calls which I have used a few times. Thank you for being the future of pet insurance Reviewed on: 16th September 2020

Great affordable insurance

5
it was easy to apply easy to compare and very understandable. And very affordable. Reviewed on: 16th September 2020

Great pet insurance

5
Simple to use platform with good cover at affordable premiums. Recommended highly! Reviewed on: 16th September 2020

Good service

5
Havent had to claim yet, but used the virtual chat with a vet. Very helpful Reviewed on: 16th September 2020

Easy to use

5
Easy to comprehend, very affordable pet insurance unlike every other provider I found on the market Reviewed on: 16th September 2020

Brilliant

5
Brilliant customer service, friendly staff with lots of knowledge.. would highly recommend. Reviewed on: 16th September 2020

Excellent

5
The extra services waggle offer set them aside from competitors. Reviewed on: 16th September 2020

The personal touch

5
waggel have been responsive and helpful whenever I've made contact. Would and have recommended to friends and family. Great stuff Reviewed on: 16th September 2020