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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (1245 reviews)

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4.74

Based on 1,245 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026

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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1245)

Review of the Waggel, Pet insurance:

Amazing

Everyone I spoke to is so friendly and the cost is amazing for the the amount covered Reviewed on: 10th October 2022

Brilliant

I have recently enrolled in Waggel for my rescue dogs. They are fantastic. Professional, friendly and totally on the ball. Free online vet consultation, free 20 minute behaviour consultation. On line specialist. Can't fault them Reviewed on: 15th September 2020

Super easy to take out pet insurance

haven't had to use the insurance yet. But like the fact in covers more than 1 condition per year. Reviewed on: 15th September 2020

Easy to get the cover you need

Impressed with the options available and ease of purchase Reviewed on: 15th September 2020

Hassle free cover

Easy to sign up and great customer comms. Reviewed on: 15th September 2020

Easy and practical Pet Insurance

As a first time pet owner, I found the experience with Waggel simple to navigate and a clean user experience. I feel protected and the free First Vet video calls have been invaluable with my two kittens, meant I received empathetic, professional advice and peace of mind quickly without having to rush them to a vet surgery. Reviewed on: 15th September 2020

Simple

quick and easy to register. Better value for money than all the rest. Quick replies to queries. And ypu get rewards. Reviewed on: 15th September 2020

Super friendly, helpful and no jargon!

Such a great, friendly team! We love that they pay per condition rather than claim. They also make sure that policies are clearly worded so you exactly what you're getting for your money. Reviewed on: 15th September 2020

New puppy

Really helpful and easy to organise Reviewed on: 15th September 2020

They understand what is needed in pet insurance

Clear information, competitive pricing and a human touch. Reviewed on: 15th September 2020

Best plan on the market and excellent customer service!

I’ve done a lot of research before taking the decision of which pet insurance to chose. Waggle has all the features I was looking for, for a great price. The best pet insurance on the market! Their customer service is also great and helped me to set up all my cat’s details on my private page. Fully recommend Reviewed on: 15th September 2020

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