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Waggel: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (1244 reviews)

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4.74

Based on 1,244 reviews, last reviewed 7th Aug 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025

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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

Waggel Pet insurance reviews (1244)

Review of the Waggel, Pet insurance:

Absolute con!

Signed up to Waggel for our 11 year old Cockapoo. For the first time in his life he had a serious attack of dehydration and Pancreatitus twice. The first time he stayed in overnight and had to be on iv fluids. After 3 months of deciding, Waggel refused to pay our vet bill for over 2K. The reason being was that they had searched through his nearly 12 years of records and found that he had previously seen a vet for diarrhea. To clarify our dog was bleeding from below and totally dehydrated. His Pancreas readings were high. This had NEVER happened before. Waggel are a terrible insurance company. We have never been given a membership number. Communication has been next to zero, other than to say you are not covered on a first time ever illness. They state diarrhea is connected to his digestive system and so was Pancreatitus. UNBELIEVABLE. We pay £60pm for nothing. Will be cancelling this ASAP. Be warned that they on to a complete scam! Reviewed on: 16th June 2021

Good value dog insurance

I have just insured my second Labrador with Waggle which has proved to be good value compared with other providers. Reviewed on: 18th September 2020

Helpful insurance who actually care!

From the ease of doing everything on their well laid out website to the perks of the discounts and freebies this insurance has it all! And when I actually had to make a claim it was the SIMPLEST thing I have done for my dog!! The social media aspect also means you can keep up with what the company is doing and the Facebook group is just a paws-itive group for likeminded owners! I recommend to anyone who asks and will be sticking with Waggle for the rest of my dogs life. Oh and the Christmas card to my dog was too much- made us all smile. Thanks Waggle! Reviewed on: 18th September 2020

New customer, won't be going anywhere else

I'm a new pet owner, had our dog for 9 months now and been with Waggel for the duration; I feel what I pay in exchange for the cover I receive, coupled with how friendly the community is and how easy it was to sign up means I won't be looking anywhere else for pet insurance anytime soon! Reviewed on: 18th September 2020

Insurance that gives you extra

Love the interface. There's loadds of free offers and discounts for members and the free video call vet is a idea. Reviewed on: 18th September 2020

Easily accessible

Easily accessible and coherent. Thanks! Reviewed on: 18th September 2020

So easy to sign up, great communication, impressed

Read reviews that said how easy it was to sign up for insurance. I didn't really believe how uncomplicated it was until I tried it for myself. All information is in an easy to read format. I haven't needed to make a claim, but so far I'm very imressed. Reviewed on: 17th September 2020

A decent affordable insurance for my Cat

I was a bit stuck as my previous insurance didn’t cover my Cats needs. He is a pedigree and I would need help with vets bills if he needed more than everyday treatment. Reviewed on: 17th September 2020

Best pet insurance ever

Very easy to join and straight forward. Happy with waggel! Reviewed on: 17th September 2020

Great cover, great price

I searched for many hours for suitable pet insurance for my Dachshund puppy. Everywhere I looked didn't offer suitable cover or it was completely unreasonable in price. A friend recommended Waggel and I wasn't disappointed. Great Price, great cover and fab website. I have recommended Waggel to all of my friends. Reviewed on: 17th September 2020

No forms!

Easy and straightforward with no forms. Reviewed on: 17th September 2020

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