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Yorkshire Building Society: Savings reviews

4.22
Based on 88 reviews, last reviewed 2nd Apr 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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70%
See only 4 star reviews
14%
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2%
2 star
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0%
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14%

Latest highest rating:

5

Easy to use ,with Excellent Interest Rates Easy to set up account and very good interest rates. Friendly! Reviewed on: 2nd April 2025
MikeHereford's avatar
MikeHereford

Latest lowest rating:

1

Poor ID checking I opened a new account having been a member for years and they asked for new ID which they wouldn't accept Reviewed on: 21st June 2024
David Y's avatar
David Y

About this product

Yorkshire Building Society savings reviews can help you to find out more about life at Yorkshire Building Society. How easy is it to contact Yorkshire Building Society? And how friendly are they? Our Yorkshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Yorkshire Building Society Savings reviews (88)

Review of the Yorkshire Building Society, Savings:

Falsely promise interest rate increases and ignore emails

1
Yorkshire BS promised to 'Increase the interest rate on the majority of its variable rate saving accounts by at least 0.25%on the 5th April' I left funds in two variable rate accounts on the basis of this promise. For several days after the 5th April I checked the rates, which did not increase. Looking at all the variable rate accounts, I found that the only one to go up was a childrens account. This is certainly not an increase to the majority of variable rate accounts. I emailed all this information to them a week ago, asking for an explanation. I pointed out that the false promise has cost me money as I would have transferred both accounts to a bank offering much better rates a month ago. They have ignored my email. The false, fraudulent promise is STILL coming up on their website. Make your own decision as to whether this is a company you wish to trust with your savings. I am closing both accounts and will look into reporting them to the relevant authority. Reviewed on: 14th April 2022

Frequent raises

5
YBS have been excellent passing on all the interest rate rises and website is easy to use too. Have been a member for over a year now and think entitled to a few preferential products too so all good. Reviewed on: 31st May 2023

Great products, loyal customer

5
I’ve been a customer of YBS for years. Great customer service and reward their loyal customers with great rates Reviewed on: 11th April 2023

Friendly and Effecient

5
Really great experience at Yorkshire Building Society. I'm so glad they haven't closed my local branch. I think speaking to a person is so much better than a chat bot. Reviewed on: 10th April 2023

Good interest on a fixed rate saver

5
Account was easy to open and has an accessible app. Local branch phoned me within a few days of opening online. Reviewed on: 7th April 2023

Good rates for members

5
Good savings rates for members. Good app and website. Reviewed on: 3rd April 2023

Consistently great savings rates

5
Consistently great savings rates that they automatically increase without you having to close and open new accounts Reviewed on: 3rd April 2023

Decent app, ok interest

4
Haven't competed with recent rate rises but otherwise good service Reviewed on: 30th March 2023

Good saving rate

4
It was a good rate and a branch in town. Reviewed on: 25th March 2023

Fabulous customer service

5
The Yorkshire will go out of their way to help, even when, as in my case, your issue is of your own making. Reviewed on: 19th March 2023

Easy to use app

4
App is easy to use and easy to pay in and withdraw cash Reviewed on: 17th March 2023

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