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Yorkshire Building Society: Savings reviews

Name: Savings
Rating: 4.29 (90 reviews)

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4.26

Based on 90 reviews, last reviewed 23rd Jan 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

13%

2 star

13%

Latest highest rating:

5

Great Rates from a Caring Mutual Building Society. They always seem to have very good rates of interest and keep me informed of new saving schemes. When I arrange, on-line, to transfer a large amount o... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Poor ID checking I opened a new account having been a member for years and they asked for new ID which they wouldn't accept Reviewed on: 21st June 2024

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About this product

Yorkshire Building Society savings reviews can help you to find out more about life at Yorkshire Building Society. How easy is it to contact Yorkshire Building Society? And how friendly are they? Our Yorkshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Yorkshire Building Society Savings reviews (90)

Review of the Yorkshire Building Society, Savings:

Easy access accounts, poor value vs great value.

I have been a Halifax customer for over 40 years and I have several easy access accounts with the them which are paying just 0.05%. I recently visited Yorkshire building society where I have an account and was pleasantly surprised what they are offering for their easy access accounts. 0.85% if you open an account with £1000 and 1.00% if you open an account with £10,000. I will slowly be moving my money over to the Yorkshire BS. Loyalty certainly does not pay. Reviewed on: 25th January 2020

Amazing customer service

Staff that are empathetic, compassionate and treat you like a friend. Highly recommended Reviewed on: 21st January 2021

Fantastic service in all aspects

Always go the extra mile, doesn’t matter who you get. Real people who take the time to get to know you and understand what you need. Fantastic and especially through COVID-19. They do not get enough praise and treat everyone as an individual and don’t send them to a machine! I don’t know what it is about YBS but they employ the friendliest people on the planet. Great company and proud to be a member Reviewed on: 21st January 2021

Better rates than high street banks

Better rates than high street banks Reviewed on: 21st January 2021

Friendly service

I have been with YBS for over 30 years, staff always have a smile on their faces and so helpful! Rates are always higher than high street - don’t change Reviewed on: 21st January 2021

Fabulous company

Amazing, friendly, helpful staff. Reviewed on: 21st January 2021

Amazing staff

Whenever we have visited a branch we have always found the staff to be attentive and helpful. Reviewed on: 21st January 2021

Superb service!

Caring, professional, knowledgeable staff make this the best financial institution on the high street. Honestly can’t be beaten on service and are always very competitive with their products. Reviewed on: 21st January 2021

Really good service

Really good service in branches only need a lot of improvement on thier online & telephone service but recommend to open a/c in branch Reviewed on: 21st January 2021

Untrustworthy Building Society as they lose documents

I applied for a mortgage with Yorkshire Building Society and it was proceeding until they lost all the documents I sent to them including my Driving Licence, my payslips and my utility bills. This was despite the fact that they initially stated that they had them. Furthermore, the staff were rude and unhelpful. I was also going to invest some savings with them but I won’t do this now as they give extremely poor customer service and they are unhelpful and rude. My advice is to apply for a mortgage or invest money elsewhere as this organisation do not carry out what they promise to do. Very poor. Reviewed on: 17th November 2020

Rude staff and lack of diversity awareness

Having some money to invest, I visited the Yorkshire Building Society at Bristol where I live with my partner. The person I spoke to was vague and rude and my partner (who is not from this country)was made to feel uncomfortable by the way she was treated and spoken to. It was a terrible experience and it showed a lack of diversity awareness. I felt that I could not invest with the Yorkshire Building Society due to this terrible experience and I wonder just what attitude this Society has towards customers. Reviewed on: 14th November 2020

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