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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,360 reviews, last reviewed 23rd Nov 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Opening a business account with Zempler Bank Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple ste... Read more Reviewed on: 23rd November 2025
Atlas UK Services's avatar
Atlas UK Services

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8360)

Oana

5
Very good Reviewed on: 12th February 2022

Excellent bank to do business with.

5
Easy access to my account, first class customer relationship. Reviewed on: 12th February 2022

Easy to Use

4
Simple easy to use banking hassle free Reviewed on: 12th February 2022

So easy to setup and use

5
I have open a account in few clicks. Just send the basic documents, confirm all details and get the account number in few moments. That’s so cool. Other banks took ages to verify everything with decline decision on the end. Perfect for those who just start the business. Thank you very much Cashplus. Reviewed on: 12th February 2022

Easy, friendly, responsive

4
It was easy to set my account up, it’s been easy to use and when I’ve wanted to make changes the Cashplus have been accessible, friendly and knowledgeable Reviewed on: 12th February 2022

Life Line

5
Thank goodness for Cashplus. When I was close to bankruptcy and with no possibility of obtaining a bank account. Cashplus gave me that life line of having an account and pre payment credit card. It gave me a sense of purpose and the ability to re build my credit worthiness. Mini loans paid back in affordable but short payment terms helped me fight back and build credit acceptance. I am sure may thousands of people have been helped in the same way. Thank you Cashplus Reviewed on: 12th February 2022

Easy and efficient online banking facilities.

5
I am happy with online banking facilities Reviewed on: 12th February 2022

Best bank ever

5
I started my own business 4 years ago and needed a bank that could meet my demands. After doing some research I chose Cashplus as they offered everything that I needed. What I didn't realise at the time was all the support that would be given. I've only had to speak to the bank in person a couple of time but on each occasion, the call handler was extremely polite and was able to answer all my queries and sort everything at that point ( never experienced that level of customer care before ). The banking options are there to suit all business from a single operator, low turnover like myself to multimillion pound corporations. I love the way the bank can control my account, not letting me overspend or offering me loans / cards that I couldn't afford. A very responsible approach to customer care. Reviewed on: 12th February 2022

Good banking app

4
Cashplus Bank offers a good app and low fees for a business bank. We've been happy with their service. Reviewed on: 12th February 2022

Easy to use

4
Easy to use, customer service very helpful Reviewed on: 12th February 2022

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