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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,360 reviews, last reviewed 23rd Nov 2025
50% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Opening a business account with Zempler Bank Opening a business account with Zempler Bank was quick, easy, and completely hassle-free. The application process was straightforward, with simple ste... Read more Reviewed on: 23rd November 2025
Atlas UK Services's avatar
Atlas UK Services

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8360)

Easy set up an account and very useful

5
Really happy with the bank and App. Easy to use and brilliant services Reviewed on: 12th February 2022

Great customer service

4
It’s good bank and easy access good costumer service Reviewed on: 12th February 2022

Great Bank to Use and Very helpful

5
I have been really impressed by this Bank and how they work Find it very easy to use and Staff are excellent at their jobs Would highly recommend this Bank to anyone and my friends Reviewed on: 12th February 2022

Overdraft too small

5
I will prefer a higher overdraft limit but was given just £250 limit, and if I spend just a pound out of it, Cashplus charges me daily rate of £0.75. I think it’s too expensive to charge £0.75 for £1 spent out of £250 overdraft limit. Reviewed on: 12th February 2022

Poor in every sense

1
High Street banks are bad enough! Online banks are worse. Cash Plus is top of the pile. A banking system from the last century indeed, you will wait to receive or send funds only when somebody pushes a button on the other end! Reviewed on: 12th February 2022

Best banking services

5
It's one of the best banking services if you don't do much cash transactions. Already recommended to friend who too has opened the account. Literally open the account in 3 minutes. Reviewed on: 12th February 2022

Very good

5
Best business banking and customer services Reviewed on: 12th February 2022

SERVICE

5
Excellent service, app is very easy to use. Reviewed on: 12th February 2022

Easy smart bank account

5
This is such an easy bank account to have. It has a smart interface so very intuitive to find what you want. I have recommended this bank to my friends. Reviewed on: 11th February 2022

Good customer service at any contact with them

4
Customer services department always very helpful Reviewed on: 11th February 2022

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