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Zempler Bank : Credit card reviews

Name: Credit card
Rating: 4.87 (5011 reviews)

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4.88

Based on 5,011 reviews, last reviewed 24th Jan 2026

58000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Fantastic bank. I have been using Zempler for a few years and have never had any problems with them.Customer service is great and they keep you up to date with new pr... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

Raised a charge back in July 2025 over phone not don... Raised a charge back in July 2025 over phone not done properly by agent repeated twice before submitting and still waiting January 22 2026 unresolved.... Read more Reviewed on: 23rd January 2026

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About this product

A Zempler credit card is available if you have a personal income of over £15,000 or more.

There’s no annual or monthly fee, flexible repayment options and a credit limit review within the first six months.

Zempler credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zempler Bank before, you can also leave a review and share your experience.

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Zempler Bank Credit card reviews (5011)

100% very pleasant and approachable .

Any occasion i have had to query a transaction that i don’t recognise, i have been spoken to by a very pleasant representative of Zempler Bank who has talked me through my transaction and showed me that’s it is my memory that is going and that the charge against my account is a valid charge. They are quick to answer my calls and even quicker telling me the solution . Reviewed on: 22nd January 2026

Easy to apply and undgood service erstand

Easy to apply and easy to understand Very helpful Reviewed on: 22nd January 2026

Very good bank it's easy and fast online banking...

Very good bank it's easy and fast online banking Reviewed on: 22nd January 2026

They helped me when I needed it most

They helped me when I needed it most Reviewed on: 22nd January 2026

Answer calls promptly .

Answer calls promptly . Polite staff. Customer service has improved significantly over the the passed 24 months Reviewed on: 22nd January 2026

Overall very good experience

Overall very good experience with this bank . Staff always polite and helpful Reviewed on: 22nd January 2026

Easy to use

Easy to use good credit best credit card I have used Reviewed on: 22nd January 2026

Stress free

Very straightforward and stress free to set up. Customer service very helpful Reviewed on: 22nd January 2026

Friendly knowledge customer service

Friendly knowledge customer service Reviewed on: 22nd January 2026

A top choice of banking !

Zempler bank really looks after it's customers in every way , they give us the chance to find out what modern day banking is all about . Low APR rates on loans and credit cards , easy to use app it really is that simple , give them a try and find out for yourself . Reviewed on: 22nd January 2026

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