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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

It is far the best service and support i received...

It is far the best service and support i received Reviewed on: 8th April 2025

Good communication, excellent customer service, secu...

Good communication, excellent customer service, security of funds excellent, banking made easy at any location, dollar and pound transaction is very smooth Reviewed on: 8th April 2025

Easy to use, no problems, would recommend

Easy to use, no problems, would recommend Reviewed on: 8th April 2025

I was a little unsure when Zemplar took over, but as...

I was a little unsure when Zemplar took over, but as time has gone i couldn't be more happier with there 1st class service. Swift courteous and very helpful staff. Good luck with the competition. Reviewed on: 8th April 2025

Best bank I’ve used in my 40 years alive

Always been very clear and available with any help I need . I switched over from Barclays and monzo solely to Cashplus/now Zempler. Wouldn’t ever use any other bank . Highly recommend. Instant transfers in and out , never had issues with anything regarding my money . Excellent service Reviewed on: 8th April 2025

Zempler bank app is very easy to use and pay...

Zempler bank app is very easy to use and pay online Reviewed on: 8th April 2025

reviewing

not at this time will submit one later Reviewed on: 8th April 2025

Excellent Bank

I've been with Zemplar formerly Cash Plus for years now and never had an issue with them. Everything has all gone plain sailing. I'd highly recommend if anyone asks for a second bank option. Reviewed on: 8th April 2025

Great customer service and communication.

Great customer service and communication. Reviewed on: 8th April 2025

Very good customer service and very helpful.

Very good customer service and very helpful Reviewed on: 8th April 2025

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