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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Very good customer service and very helpful.

Very good customer service and very helpful Reviewed on: 8th April 2025

Customer benefits in overdrafts.

Able to enjoy overdrafts and pay with no interest if paid on timee. Reviewed on: 8th April 2025

Works likes a well oiled engine

Works like a well oiled engine , never had even one problem Reviewed on: 8th April 2025

Card loss.

One problem fixed in seconds. I lost my card over Christmas, 1 call and new card within 2 days Reviewed on: 8th April 2025

Excellent service and customer service!

Excellent service and customer service! Reviewed on: 8th April 2025

Easiest on line banking of all banks, everything lai...

Easiest on line banking of all banks, everything laid out in an easy and logical way, all statements delivered with plenty of time to act, charges are very fair and understandable, can't recommend them enough Reviewed on: 8th April 2025

Streamlined banking

I have been totally satisfied with every aspect of my banking with Zempler. Each and every transaction is easy, streamlined and without any difficulty. First rate online banking facility Reviewed on: 8th April 2025

No drama just a good service look after people,s money.

No drama just a good service look after people,s money. Reviewed on: 8th April 2025

Very reliable

Very Reliable, friendly customers service, they help me with my issues very quickly Reviewed on: 8th April 2025

Never had any problems with this bank, straightforwa...

Never had any problems with this bank, straightforward easy to use app. Reviewed on: 8th April 2025

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