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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7184 reviews)

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4.85

Based on 7,184 reviews, last reviewed 21st May 2025

81900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

I’ve been a Cashplus customer for over 2 years, and... I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than ex... Read more Reviewed on: 21st May 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7184)

Excellent customer service.

Excellent customer service. Easy to contact, staff are always polite and professional. Reviewed on: 8th April 2025

No problems here.

Have had zero issues and everything has been great. Reviewed on: 8th April 2025

every time you top up card.

Taking £4 from you every time you top up card. It's a disgrace. Reviewed on: 8th April 2025

Been with zempler for years now, joined while cashpl...

Been with zempler for years now, joined while cashplus, Always had fantastic service and great support. Reviewed on: 8th April 2025

No problem do everything it should

No problem do everything it should Reviewed on: 8th April 2025

Navigating through Zempler bank app

Zempler Bank (Cashplus) make things very easy to navigate through the app and if you still arent sure they are able to help you quickly and efficiently. Reviewed on: 8th April 2025

Very good bank never had any problems good as gold...

Very good bank never had any problems good as gold Reviewed on: 8th April 2025

You can Bank on Zempler.

Been with Cashplus now Zempler for years .highly recommend. Reviewed on: 8th April 2025

Colin’s review

I have been with Zempler/Cashplus for quite a few years now and I have never encountered a problem Reviewed on: 8th April 2025

Good app that works, quick transfers.

Good app that works, quick transfers. I also have the Europe debit card and that’s good rates. Reviewed on: 8th April 2025

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