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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Never had any issues with Zempler, very easy to use,...

Never had any issues with Zempler, very easy to use, and always easy to contact Reviewed on: 8th April 2025

Fantastic opportunity for you make a fresh start

Fantastic opportunity for you make a fresh start Reviewed on: 8th April 2025

Always helpful and easy to work app

Always helpful and easy to work app Reviewed on: 8th April 2025

Been with them years and years and never really had...

Been with them years and years and never really had a problem Reviewed on: 8th April 2025

Excellent customer service.

Excellent customer service. Easy to contact, staff are always polite and professional. Reviewed on: 8th April 2025

No problems here.

Have had zero issues and everything has been great. Reviewed on: 8th April 2025

every time you top up card.

Taking £4 from you every time you top up card. It's a disgrace. Reviewed on: 8th April 2025

Been with zempler for years now, joined while cashpl...

Been with zempler for years now, joined while cashplus, Always had fantastic service and great support. Reviewed on: 8th April 2025

No problem do everything it should

No problem do everything it should Reviewed on: 8th April 2025

Navigating through Zempler bank app

Zempler Bank (Cashplus) make things very easy to navigate through the app and if you still arent sure they are able to help you quickly and efficiently. Reviewed on: 8th April 2025

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