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Zopa reviews

Zopa Logo
Rated Excellent • 4.94/5

Zopa reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 116,531 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Zopa have trended negatively over the past 90 days

Latest positive rating

5/5

Fantastic service with my credit card,I never had a...

Fantastic service with my credit card,I never had a problem that was not to much trouble to be sorted specially when I got scammed they... Fantastic service with my credit card,I never had a problem that was not to much trouble to be sorted specially when I got scammed they cancelled the old card and replaced it within three working days.also very easy to get thru to customer service Read more Read less

{"display":"Alan R","full_name":"Alan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit card
Alan R 21st June 2025

Latest negative rating

1/5

Obstructive to ISA transfer out

I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the... I have had no fewer than 4 attempts to organise a transfer out and each time Zopa finds a way not to act on the request. The current strategy is Zopa not to respond to the request after my current provider has contacted them three times. Avoid at all cost Read more Read less

{"display":"Tmr S","full_name":"Tmr S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Tmr S 27th May 2025
See more reviews for Zopa products

About Zopa

Zopa Bank is an award-winning financial services provider.

Zopa Bank launched in 2020. In 2005, Zopa built the first ever peer-to-peer lending company. After 16 years of delivering positive returns for our investors, the P2P lending side of the business was closed in 2021 so the team could fully focus on Zopa Bank.

Zopa Bank offer personal loans, credit cards and savings accounts and a handy app to manage your money 24/7.

Zopa at a glance

Contact details

Phone
020 7580 6060
Social media

Reviews for Zopa

Showing 11 of 116531 company reviews • Last reviewed within 7 days

Fantastic service with my credit card,I never had a...

Credit card • 21st June 2025

Fantastic service with my credit card,I never had a problem that was not to much trouble to be sorted specially when I got scammed they... Fantastic service with my credit card,I never had a problem that was not to much trouble to be sorted specially when I got scammed they cancelled the old card and replaced it within three working days.also very easy to get thru to customer service Read more Read less

{"display":"Alan R","full_name":"Alan R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Such an easy app, a great way to save money

Smart Saver • 17th June 2025

Such an easy app, a great way to save money

{"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Easy cash Isa

    Easy to set up and manage on app

    {"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Sarah B 15th June 2025
  • 4/5

    User friendly

    Very easy to use and allows multiple pots for different savings goals. Howver, interest rate doesn't really change significantly between pots which doesn't incentivise locking... Very easy to use and allows multiple pots for different savings goals. Howver, interest rate doesn't really change significantly between pots which doesn't incentivise locking money away in a 30 or 90 day pot like it used to. Read more Read less

    {"display":"Josh","full_name":"Josh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Smart Saver
    Josh 14th June 2025
  • 5/5

    Good experience so far.

    Good experience so far. Easy to follow app. Good range of products offered, and at some decent interest rates. Easy to transfer money between accounts... Good experience so far. Easy to follow app. Good range of products offered, and at some decent interest rates. Easy to transfer money between accounts on the app. Would definitely recommend to others to give Zopa a try. Read more Read less

    {"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Michael S 14th June 2025
  • 5/5

    Honest company, rare!

    The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be... The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be an honest company that’s not out to fleece people, which is rare in this day and age. Read more Read less

    {"display":"Bubbleicious","full_name":"Bubbleicious","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Not intuitive

    User interface could be better the app is not intuitive to navigate

    {"display":"David ","full_name":"David ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Remaining informed and in control

    Easy to navigate the app, which keeps you updated with all matters appertaining to my interest paid etc. Any news is sent direct by email... Easy to navigate the app, which keeps you updated with all matters appertaining to my interest paid etc. Any news is sent direct by email too, so I feel.like I am always in control. Read more Read less

    {"display":"Mark J","full_name":"Mark J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    A good vitual bank that allows you to earn higher in...

    A good vitual bank that allows you to earn higher interest rate for its smart saver account. Plus it's 2% cashback direct debit service, not... A good vitual bank that allows you to earn higher interest rate for its smart saver account. Plus it's 2% cashback direct debit service, not many providers in the market are doing the same thing Read more Read less

    {"display":"Kei Hung","full_name":"Kei Hung","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Smart Saver
    Kei Hung 12th June 2025
  • 5/5

    Competitive rates, great app

    Competitive rates accessible through an easy to use app. Never any issues moving money and prompts me when to save further amounts regularly.

    {"display":"Sam Colman","full_name":"Sam Colman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/711743.png"}}'s avatar
    Smart Saver
    Sam Colman 12th June 2025
  • 5/5

    Zopa excellent

    I have a cash ISA and a smart saver account, the interest rate is not the best but they are there so I stay with... I have a cash ISA and a smart saver account, the interest rate is not the best but they are there so I stay with them. Great service and easy to use app with everything at your finger tips Read more Read less

    {"display":"Grant Dearden","full_name":"Grant Dearden","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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