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Zopa reviews

Zopa Logo
Rated Excellent 4.94/5

Zopa reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 110,209 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Zopa have trended positively over the past 90 days

Latest positive rating

5/5

Easy to apply and good customer service

Easy to apply and good customer service

{"display":"Ray ","full_name":"Ray ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Ray 10th March 2025

Latest negative rating

1/5

Loan settlement stress...

I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Read more Read less

{"display":"Karen R","full_name":"Karen R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loan
Karen R 28th February 2025

About Zopa

Zopa Bank is an award-winning financial services provider.

Zopa Bank launched in 2020. In 2005, Zopa built the first ever peer-to-peer lending company. After 16 years of delivering positive returns for our investors, the P2P lending side of the business was closed in 2021 so the team could fully focus on Zopa Bank.

Zopa Bank offer personal loans, credit cards and savings accounts and a handy app to manage your money 24/7.

Zopa at a glance

Reviews for Zopa

Showing 11 of 110209 company reviews Last reviewed within 7 days

Easy to apply and good customer service

Credit Card 10th March 2025

Easy to apply and good customer service

Rated Excellent 5/5
Read more product reviews

Easy to use and very reliable

Credit Card 10th March 2025

Easy to use and very reliable.very flexible with crexit limit.would recommend tomy friends

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Amazing service

    Just a brilliant service! Very responsible and dependable

    {"display":"Stacey ","full_name":"Stacey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Stacey 10th March 2025
  • 5/5

    Excellent app service very good more than credit car...

    Excellent app service very good more than credit cards offered

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Michael 10th March 2025
  • 5/5

    Very satisfied

    Easy to apply and got immediate response, very satisfied with their service

    {"display":"Graeme","full_name":"Graeme","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Graeme 10th March 2025
  • 5/5

    Love the flexibility.

    Very easy to open account and transfer existing ISA into new account. Love the fact it is flexible so can withdraw money if needed and... Very easy to open account and transfer existing ISA into new account. Love the fact it is flexible so can withdraw money if needed and as long as you pay it back in the same tax year it doesn’t effect your annual allowance. Read more Read less

    {"display":"Nick","full_name":"Nick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Nick 9th March 2025
  • 5/5

    I was pre-approved a loan, I knew the exact amount a...

    I was pre-approved a loan, I knew the exact amount and interest rate was very clear, the app is easy to navigate and I can... I was pre-approved a loan, I knew the exact amount and interest rate was very clear, the app is easy to navigate and I can see amounts paid and outstanding which is helpful Read more Read less

    {"display":"Nichola H","full_name":"Nichola H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Nichola H 9th March 2025
  • 5/5

    Quick lian

    Fill out loan form and got a quick answer which was great

    {"display":"Helen H","full_name":"Helen H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Helen H 9th March 2025
  • 4/5

    Very easy to monitor my finances

    Very easy to monitor my finances

    {"display":"Taxipandy","full_name":"Taxipandy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1129867.png"}}'s avatar
    Smart Saver
    Taxipandy 9th March 2025
  • 4/5

    A must credit card for easy life

    Easy to use. User friendly. Cash withdrawal £3. On line purchase very convenient. Great to have it.

    {"display":"Myitzu D","full_name":"Myitzu D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1129857.png"}}'s avatar
    Credit Card
    Myitzu D 9th March 2025
  • 5/5

    I first started with Zopa as someone who contributed...

    I first started with Zopa as someone who contributed to loans. Ended up getting loans too. Now I am a saver and have started looking... I first started with Zopa as someone who contributed to loans. Ended up getting loans too. Now I am a saver and have started looking at their bank. Does everything I need. Read more Read less

    {"display":"Richard Q","full_name":"Richard Q","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1129841.png"}}'s avatar
    Smart Saver
    Richard Q 9th March 2025

    Products from Zopa

    Showing products offered by Zopa

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