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Zopa reviews

Zopa Logo
Rated Excellent • 4.94/5

Zopa reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 110,089 product reviews

Average score of 4.94/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Zopa have trended positively over the past 90 days

Latest positive rating

5/5

Zopa provides a good service and has offered me an i...

Zopa provides a good service and has offered me an increase in my credit amount which I’m very happy with. It gives me advise on... Zopa provides a good service and has offered me an increase in my credit amount which I’m very happy with. It gives me advise on managing money and been responsible when borrowing. Read more Read less

{"display":"Angela","full_name":"Angela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Angela 4th March 2025

Latest negative rating

1/5

Loan settlement stress...

I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it... I settled my loan and the payment went through but wasn't allocated to my loan, I had a live chat and was told that it could take up to 10 days to clear, I phoned up and explained that I watched it clear on my account but then it wasn't allocated to my loan. I was asked to give it a few days and check again. After a week I phoned again and was put through to a lovely gentleman called Mark who said he didn't understand why no one had allocated it and he got it cleared within a couple of hours so why it didn't happen first time I contacted Zopa I just don't know because it caused me a lot of unnecessary stress and worry Read more Read less

{"display":"Karen R","full_name":"Karen R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Personal Loan
Karen R 28th February 2025
See more reviews for Zopa products

About Zopa

Zopa Bank is an award-winning financial services provider.

Zopa Bank launched in 2020. In 2005, Zopa built the first ever peer-to-peer lending company. After 16 years of delivering positive returns for our investors, the P2P lending side of the business was closed in 2021 so the team could fully focus on Zopa Bank.

Zopa Bank offer personal loans, credit cards and savings accounts and a handy app to manage your money 24/7.

Zopa at a glance

Reviews for Zopa

Showing 11 of 110089 company reviews • Last reviewed within 7 days

Zopa provides a good service and has offered me an i...

Credit Card • 4th March 2025

Zopa provides a good service and has offered me an increase in my credit amount which I’m very happy with. It gives me advise on... Zopa provides a good service and has offered me an increase in my credit amount which I’m very happy with. It gives me advise on managing money and been responsible when borrowing. Read more Read less

{"display":"Angela","full_name":"Angela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Very good service.

Credit Card • 3rd March 2025

Very good service. Customer service is also very good and easy

{"display":"Uzair Saeed","full_name":"Uzair Saeed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Outstanding and perfect communication.

    Outstanding and perfect communication. One of the best credit card providers

    {"display":"Akasha A","full_name":"Akasha A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Akasha A 3rd March 2025
  • 5/5

    Fantastic, I have never come across such excellent s...

    Fantastic, I have never come across such excellent service and quick decisions on approvals

    {"display":"Enesio T","full_name":"Enesio T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Enesio T 3rd March 2025
  • 5/5

    Zopa gave me a really good deal for a loan that I ca...

    Zopa gave me a really good deal for a loan that I can afford and with interest that is very competitive compared to most other... Zopa gave me a really good deal for a loan that I can afford and with interest that is very competitive compared to most other loan companies! Recommend them to anyone wanting to sort their debt issues. Read more Read less

    {"display":"C C","full_name":"C C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1122002.png"}}'s avatar
    Personal Loan
    C C 3rd March 2025
  • 5/5

    Fast and informative very helpful and good communica...

    Fast and informative very helpful and good communication

    {"display":"Bryn M Mallon","full_name":"Bryn M Mallon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/214632.png"}}'s avatar
  • 5/5

    Ease decision same day

    So easy to do online loan therethe same day

    {"display":"Andrew","full_name":"Andrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal Loan
    Andrew 3rd March 2025
  • 5/5

    I find them to be very good to there customers, car...

    I find them to be very good to there customers, caring and willing to help if you have any issues

    {"display":"Norma H","full_name":"Norma H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Norma H 3rd March 2025
  • 5/5

    When I had trouble with my account with a fraudulent...

    When I had trouble with my account with a fraudulent transaction they were very prompt in getting it resolved

    {"display":"Kim W","full_name":"Kim W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Kim W 3rd March 2025
  • 5/5

    X amazing companY in every aspect

    X amazing companY in every aspect

    {"display":"Christopher A","full_name":"Christopher A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very good costumer service as always, highly recomme...

    Very good costumer service as always, highly recommended

    {"display":"July","full_name":"July","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    July 3rd March 2025

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