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Zopa: Credit card reviews

Name: Credit card
Rating: 4.86 (44353 reviews)

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4.86

Based on 44,353 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

This is one of the reasons why I chose him. Compared with other banks' credit cards, there are very few credit cards without currency conversion fees at present! Reviewed on: 20th August 2026

Latest lowest rating:

1

Bad Zopa customer service The customer service provided is really bad. They promise 10business days to resolve for every reminder which is not fair as we won’t have enough wind... Read more Reviewed on: 17th August 2026

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About this product

Zopa is an award-winning credit card provider.

You can apply for a Zopa credit card online and manage your account in the Zopa app. You’ll get instant payment notifications and the Credit Cushion feature lets you set aside some of your available credit card balance.

Zopa credit card reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.
Best credit card provider 2025

Awarded to the credit card provider rated highest in customer reviews.

Zopa Credit card reviews (44353)

Great service received so far

Amazing services and the best company have ever seen so far Reviewed on: 21st February 2023

Excellent Service

Great customer care, proactively developing and improving. Delivering quality products and services Reviewed on: 21st February 2023

No nonsense quality

Everything has been excellent right from the start, application was simple and hassle free, the app is top quality, you can see everything you need to. No messing around searching through FAQ's just to get a pin reminder, all round brilliant Reviewed on: 21st February 2023

Amazing

Saved my skin. Amazing company in a tough financial year for me Reviewed on: 21st February 2023

Easy to apply for and excellent after service

Applying for the card was very easy. Unfortunately I wasn't able to complete it in one go. I thought I had lost everything, but one short call to customer services and everything was sorted out and done within a couple of minutes. I am informed by sms of every transaction I make, which is reassuring, and can easily pay a set amount every month and any additional payments I wish to make. excellent service. Reviewed on: 21st February 2023

Helps with the updates and tips

Always updating me and gives me tips on how to better my credit rating! App easy to use to Reviewed on: 21st February 2023

Excellent service

Really quick process from application to receiving card, app is really good to track usage and reminder about payments etc Reviewed on: 21st February 2023

Very helpful

Iv had a few issues recently and asked Zopa to help me out and they did exactly what I needed. many thanks Reviewed on: 21st February 2023

Zopa is the best!!!

Needed money to help with bills and it was so quick and easy to apply. Card just took a few days. Amazing rates. One happy customer Reviewed on: 21st February 2023

Great card company

Good customer service. Text messages keeps me informed of what I spent. Reviewed on: 21st February 2023

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