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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Always has fantastic service from Zopa

Always has fantastic service from Zopa Reviewed on: 19th February 2026

Easy access

Easy access to account no hassle Reviewed on: 19th February 2026

Easy to use and great customer service

Easy to use and great customer service Reviewed on: 19th February 2026

Very competitive savings rates and easy to use app.

Very competitive savings rates and easy to use app. Reviewed on: 19th February 2026

Excellent

Very helpful and easy to follow up the process and also quick response. Reviewed on: 19th February 2026

I would like to share my feedback regarding your ban...

I would like to share my feedback regarding your banking services. Overall, I appreciate the professionalism of your staff and the convenience of your services. The customer support team has been helpful and responsive whenever I needed assistance. However, I believe there is room for improvement in areas such as response time and online service efficiency. Enhancing these aspects would make the customer experience even better. Thank you for your continuous efforts to provide quality service. I look forward to seeing further improvements. Reviewed on: 19th February 2026

Easy to use, great range of products.

Easy to use, great range of products. Quick and easy customer service. Reviewed on: 19th February 2026

Easy to set up and use, great savings products and...

Easy to set up and use, great savings products and very competitive rates. Reviewed on: 19th February 2026

Top service

Great comms & quick account set up 10/10. Helped me out when i needed to access cash & want to start saving with them. Also the card design is really a work of art compared to other cards Reviewed on: 19th February 2026

Very good.

Very good. Good service. Easy to navigate website and app. Reviewed on: 19th February 2026

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