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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Great Customer Service Experience.

Great Customer Service Experience. Reviewed on: 9th February 2026

Easy to use online characters easy to communicate with.

Easy to use online characters easy to communicate with. Reviewed on: 9th February 2026

Not that great

I expected more help than you have given to me, very high rates not good for helping to restore credit score Reviewed on: 9th February 2026

I love this banking app, I would only change the fac...

I love this banking app, I would only change the fact that notifications come when I get money on my account Reviewed on: 9th February 2026

Great money experience all round from intrest rates...

Great money experience all round from intrest rates to savings. Good honest friendly staff. Lots of financial variety also. Reviewed on: 9th February 2026

Very easy to use online banking, No problems with ac...

Very easy to use online banking, No problems with account since I opened it great how you can earn cashback aswell. Reviewed on: 9th February 2026

Very helpful and easy to contact at all times.

Very helpful and easy to contact at all times. Communication was clear and prompt, and they were consistently polite, professional, and willing to go out of their way to help resolve any questions or issues. Reviewed on: 9th February 2026

Best savings rate.

Best savings rate. Top cashback. Best customer service. Reviewed on: 9th February 2026

Banking via the app is brilliant, but I didn’t give...

Banking via the app is brilliant, but I didn’t give you an excellent because I couldn’t make a transfer last night but hey that’s not a big issue really. Reviewed on: 9th February 2026

I don’t someone to explain everything clearly I have...

I don’t someone to explain everything clearly I have to find the solution for myself Reviewed on: 9th February 2026

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