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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Happy Zopa Review Request & Vote

Excellent experience with the short term direct debit cashback thank you. Love the design and style of the app and the online wordings. Pockets are enjoyable to use thanks. Any cashback spending e.g. at petrol stations or public travel tickets and even intermittently would top it off to an excellent bank but maybe in the future I hope? It is an encouraging friendly online experience using zopa 2% current account which is very important to my choices of online banking and experience. It is evolving with new ideas regularly making it interesting, trustworthy and a positive place to dwell. Reviewed on: 9th February 2026

Good rates of interest and prompt service.

Good rates of interest and prompt service. Reviewed on: 9th February 2026

Grwat Great

Great nice experience from all and aspected of use from cars and needs Reviewed on: 9th February 2026

Zopa provides hassle-free banking 7/7

Zopa provides a good, hassle-free banking service available 24/7 and 365/365 Reviewed on: 9th February 2026

Good rates and easy to navigate.

Good rates and easy to navigate. Good offers and the app is very good. Reviewed on: 9th February 2026

Great allround

Quick appli ation, great savings rates and cashback options on current account Reviewed on: 9th February 2026

They are always on hand to give financial advice to...

They are always on hand to give financial advice to help you build your credit rating back up Reviewed on: 9th February 2026

Excellent customer service

Whenever I have had an issue, I have been in contact and they have instantly resolved the issue. Been extremely happy with the customer service, the fact there are humans available to speak to rather than just an automated service Reviewed on: 9th February 2026

I have had nothing to complain about i find that all...

I have had nothing to complain about i find that all the service providers very helpful to my needs Reviewed on: 9th February 2026

Nothing beats a good biscuit

Easy to speak to someone from customer services, best quality customer service out there. Can't recommend them highly enough Reviewed on: 9th February 2026

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