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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

Good app for regular use and good rates

Good app for regular use and good rates Reviewed on: 16th April 2026

It has been good.

It has been good. Though I have had some issues with customer service in the past. It took a while before my question was answered clearly Reviewed on: 16th April 2026

Great app

.super app great and easy to use Reviewed on: 16th April 2026

Zopa is brilliant.

Zopa is brilliant. I joined their bank at the start of the year and I love the ease of the app. I'm able to grow my money with their competitive interest rates and I always have access to it too. The one time I've had to contact customer service via the in app chat bot (I then got put through to a human), they were fantastic. Peter was his name! Polite and helped me solve my issue quickly. Reviewed on: 16th April 2026

Happy customer

Very straightforward, a bit different to the rest and decent interest rates Reviewed on: 16th April 2026

Nice and Good

Nice. Easy to use. Good rates. Very good offers. Reviewed on: 16th April 2026

Fast, friendly and efficient & great graphic design.

Fast, friendly and efficient and their graphic design is excelent. The pop up book for the card was fun. Reviewed on: 16th April 2026

Been using the App for a few months and it’s very ea...

Been using the App for a few months and it’s very easy to navigate and to make transfers. Reviewed on: 16th April 2026

Great live chat

Couldn’t find my PIN number engaged in live chat and was immediately advised how to find it Reviewed on: 16th April 2026

Great service

Excellent service, wide range of accounts, easy to set up online. Bank card delivered quickly and very easy to transfer direct debits and standing orders. Reviewed on: 16th April 2026

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