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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6596 reviews)

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4.83

Based on 6,596 reviews, last reviewed 17th Jun 2026

89% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Happy with my biscuit current account but Happy with my biscuit current account but…. I get £30 cashback annually however not impressed that they offered new customers £80 cashback recently. L... Read more Reviewed on: 17th June 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Current account reviews (6596)

Steady meaningful improvements

The bank has made steady improvements to its service and has expanded its product portfolio with several genuinely useful additions, offering a strong alternative to high street banking. The app has also seen improvements; however, there is still room for development, as it can sometimes be slow to reflect account balances when transfers are made in or out. Lastly, while Zopa offers three support solutions for customers with loans who are struggling to make repayments, these are not particularly helpful in practice. What is really needed are payment holidays. This is where Zopa falls short in my opinion, and the institution should offer more meaningful support to customers who have loans with them. Reviewed on: 15th January 2026

Great fast loan provider, easy to use

Great fast loan provider, easy to use Reviewed on: 15th January 2026

Zopa is a great bank.

Zopa is a great bank. Easy to use online and view all accounts in one place. Great savings interest rates. Lots of account choices. Very pleased I opened this account. Reviewed on: 15th January 2026

easy to use and great rates.

easy to use and great rates.Bonus for referrals, no foreign fees for purchases Reviewed on: 15th January 2026

Intrest is good on all accounts it's about noing you...

Intrest is good on all accounts it's about noing your customers and I think you are getting there Reviewed on: 15th January 2026

Just effortless.

Just effortless. No stress. Works for me. Whenever I’ve had a question the phone is answered by a real person and very helpful and knowledgeable Reviewed on: 15th January 2026

Great service

Really good service and app easy to apply and very easy to keep track of your finances Reviewed on: 15th January 2026

Easy to use and trustworthy and good value for money...

Easy to use and trustworthy and good value for money Reviewed on: 15th January 2026

Very helpful and professional in their approach to c...

Very helpful and professional in their approach to customer needs. Reviewed on: 15th January 2026

I found the account easy to open and very easy to use.

I found the account easy to open and very easy to use. You offer good interest rates enabling savings to grow. Reviewed on: 15th January 2026

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