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Zopa: Current account reviews

Name: Current account
Rating: 4.83 (6601 reviews)

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4.83

Based on 6,601 reviews, last reviewed 9th Sep 2026

99% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Simply the best Market leader in finance with standards of excellence in product offering and supported customer service . Thank you Zopa team. Reviewed on: 20th August 2026

Latest lowest rating:

1

Appalling experience with Zopa. Appalling experience with Zopa. Their computer decided to "restrict" my account- fair enough, I understand that they are regulated and need to monitor... Read more Reviewed on: 9th September 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6601)

It has activities that could help me manage my money...

It has activities that could help me manage my money and the rate is nice Reviewed on: 16th April 2026

Love the Zops App, so easy to use and quick transfer...

Love the Zops App, so easy to use and quick transfer in and snappy withdrawals out. Superb! Reviewed on: 16th April 2026

Easy to use account, new features constantly, highes...

Easy to use account, new features constantly, highest interest rates I’ve seen and great communication. Can’t complain at all. Reviewed on: 16th April 2026

I see very little written about Zopa’s biscuit accou...

I see very little written about Zopa’s biscuit account but I found it really useful with a link to a good regular saver and even some cash back on direct debits All at no cost Reviewed on: 16th April 2026

Zopa Biscuit Current Account

My biscuit account is brilliant, I was drawn in by the 7.1% interest smart saver but the current account is just as impressive. The card arrived in beautiful packaging which swapped the boring letter with a card inside for an experience of stepping into a new bank. The app is fast to launch which is a nice change from usual bank apps which can take a while to open. My card also looks aesthetically pleasing which makes me actually want to pay for things. Reviewed on: 14th April 2026

customer service were a great help and the people ar...

customer service were a great help and the people are always helpful and easy to talk too! easy to use and the app is so great and easy to navigate ! Reviewed on: 13th April 2026

Great experience and great product!

Great experience and great product! Reviewed on: 13th April 2026

Amazing concept, can’t wait to see it grow

I have loved my experience with the biscuit account, I have been using it since the start, I love the developments they have made so far and I can’t wait to see what next they introduce. The offer on savings attached to the accounts are also brilliant, if had any problems customer service was quick to help. Amasing team. Reviewed on: 10th April 2026

Crap customer care- lack of autism care in banking!

I was following up on a referral from my brother for £20.00 and went through the process, but was bombarded with lots of emails about the likeness test. I did all of this then the system told me a pack of lies. I got frustrated and closed my account. I am autistic and it’s not geared up for disabled people. I have a blazing row with them via live chat, where they pass you down the bus till the get you very cross and then tell you try again, however after going through there patronising behaviour and intimidation I have asked for compensation. As an autistic person I was getting very angry and upset and told them I wanted to leave. I gave my email address several times, there is no provision for disabled people. Reviewed on: 2nd April 2026

Very glitchy and not able to get proper support from...

Very glitchy and not able to get proper support from their Chat features the app is lacking a lot of features and stability Reviewed on: 25th March 2026

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