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Zopa: Current account reviews

Name: Current account
Rating: 4.82 (6598 reviews)

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4.82

Based on 6,598 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Very good banking Yes biscuit account and zopa credit card Reviewed on: 23rd July 2026

Latest lowest rating:

1

Security and customer service non existent They gave away thousands of pounds of my money in a fraud . Not their fault obviously not security isn’t good enough and customer service is appalling... Read more Reviewed on: 30th May 2026

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About this product

Biscuit is a free-to-open current account from Zopa.

You can open a Zopa Biscuit account in the app and it only takes a few minutes. Opening a Biscuit current account gives you access to intuitive budgeting tools, real-time spending notifications and no hidden fees.

Zopa Biscuit current account reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Current account reviews (6598)

Brilliant , easy to do , helps alot

Brilliant , easy to do , helps alot Reviewed on: 10th March 2026

Excellent siaave

Excellent service i’m so happy with this bank Reviewed on: 10th March 2026

Always positive, easy to navigate around the app

Always positive, easy to navigate around the app Reviewed on: 10th March 2026

It easy to use and website gives clear instructions...

It easy to use and website gives clear instructions how to use the website and customer services are quick and very professional Reviewed on: 10th March 2026

Good bank account , Great service all the time

Good bank account , Great service all the time Reviewed on: 10th March 2026

Great App.

Great App. Easy to navigate and great back up service Reviewed on: 10th March 2026

Great options.

Quite convenient to get desirable customer service. Reviewed on: 10th March 2026

Great service and account easy to apply for account...

Great service and account easy to apply for account an problem free Reviewed on: 10th March 2026

Very poor Customer service

Very પૂર્વ customers support. No email acknowledgement and પૂર્વ knowledge of staff when connected over the phone. Reviewed on: 10th March 2026

Making banking efficient straight forward and rewarding

The interest rates are well above average. On the 2 occasions I have had a query the custmr services worked hard in a friendly and efficient manner to resolve my problems. Their interactions between current and savings accounts are efficient and and they make transferring funds between Zoppa and other banks simple in either direction. Reviewed on: 10th March 2026

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