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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,090 reviews, last reviewed 13th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

4

Found Zopa to be good value for money a few years back. Found Zopa to be good value for money a few years back. But now the rates are not as competitive Reviewed on: 13th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Flexible, simple and easy to manage in an intuitive...

Flexible, simple and easy to manage in an intuitive platform Reviewed on: 9th January 2024

Just excellent, friendly service, simple as that really

Zopa have always responded promptly and resolved every request or query I have raised with them during the two years I've had my personal loan. I find their website, app and customer service very easy to navigate and it all makes sense. Reviewed on: 9th January 2024

When I urgently needed a personal Zopa was there to...

When I urgently needed a personal Zopa was there to help me out. Application was so easy and funds were remitted the very next day. Great support and service. Reviewed on: 9th January 2024

A very quick and helpful customer service helped me...

A very quick and helpful customer service helped me in my enquiry. Would recommend to anyone. Reviewed on: 9th January 2024

Very easy unstressful process from beginning to end.

Very easy unstressful process from beginning to end. Contact was great and very informative. A superb service and staff very pleasant friendly and extremely helpful. Felt very secure during all interactions. Reviewed on: 9th January 2024

Happy with Loan great charges and helpful

Happy with Loan great charges and helpful Reviewed on: 9th January 2024

Great service and would use again

Great service and would use again Reviewed on: 9th January 2024

Great rates and fast service.

Great rates and fast service. Have used twice now. Reviewed on: 9th January 2024

Right from step one of my loan application they coul...

Right from step one of my loan application they couldn't have been more helpful, taking me through the process step by step and clearly explaining what my responsibilities would be and what theirs would be. The money was in my account within hours of my application being successful. I couldn't be happier with the whole process. Reviewed on: 9th January 2024

Easy of access

. Easy to apply for loan. Quick decision , rapid receipt of money Reviewed on: 9th January 2024

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